Online Insurance Broker

Location: Remote
Salary: $57,000 annually

Position Overview:

As an Online Insurance Broker, you will be crucial in assisting clients with their insurance needs through digital platforms. Your primary responsibility will be to provide expert guidance and support to individuals and businesses seeking insurance coverage, ensuring they make informed decisions that best suit their needs. This remote position offers a flexible work environment while requiring high professionalism and customer service skills.

Key Responsibilities:

1. Client Consultation:
   • Contact clients via phone, email, and online chat to understand their insurance needs and financial goals.
   • Conduct thorough assessments of clients' insurance requirements, providing tailored recommendations and options.
2. Insurance Product Knowledge:
   • Keep up-to-date knowledge of various insurance products, including, but not limited to, life, health, auto, and property insurance.
   • Stay informed about industry trends, regulation changes, and new product offerings.
3. Policy Analysis and Recommendations:
   • Analyze clients' current insurance policies and coverage to identify gaps or areas for improvement.
   • Provide detailed explanations of policy terms, coverage limits, and exclusions to ensure clients fully understand their options.
4. Quotation and Proposal Preparation:
   • Generate accurate insurance quotes based on clients' needs and preferences.
   • Prepared and presented detailed insurance proposals to clients, highlighting key features and benefits of recommended policies.
5. Application and Underwriting Support:
   • Assist clients in completing insurance applications and gathering necessary documentation.
   • Liaise with insurance carriers to facilitate the underwriting process and ensure timely policy issuance.
6. Claims Assistance:
   • Offer guidance to clients on the claims process, including filing claims and gathering required information.
   • Act as an intermediary between clients and insurance providers to resolve any issues or disputes that may arise.
7. Customer Relationship Management:
   • Build and maintain strong relationships with clients through regular follow-ups and personalized service.
   • Address client inquiries and concerns promptly, ensuring high customer satisfaction.
8. Compliance and Documentation:
   • Ensure all client interactions and transactions adhere to industry regulations and company policies.
   • Maintain accurate and detailed records of client communications, transactions, and policy details.
9. Sales and Performance Goals:
   • Meet or exceed sales targets and performance metrics set by the company.
   • Actively seek opportunities to cross-sell and upsell insurance products based on clients' evolving needs.
10. Professional Development:
    • Participate in ongoing training and professional development activities to enhance industry knowledge and sales skills.
    • Stay current with changes in insurance laws and regulations to provide clients with accurate and relevant information.

Qualifications:

• Education: A high school diploma or equivalent is required; a bachelor's degree in business, finance, or a related field is preferred.
• Experience: Previous experience in insurance sales or brokerage is highly desirable. Experience working remotely is a plus.
• Licensing: Must hold a valid insurance license in the relevant jurisdictions. Additional permits may be required based on the insurance products offered.
• Skills:
  • Strong communication skills, both written and verbal, with the ability to explain complex insurance concepts clearly.
  • Excellent interpersonal skills and a customer-focused attitude.
  • Proficiency in using digital communication tools and customer relationship management (CRM) software.
  • Strong analytical skills with attention to detail in policy analysis and recommendation.
  • Ability to work independently, manage time effectively, and stay organized in a remote work environment.

Working Conditions:

• This remote position allows you to work from anywhere with a stable internet connection.
• Standard business hours are expected, with flexibility to accommodate client needs and time zones.
• You must provide your own workspace and necessary equipment, including a computer and phone.

Benefits:

• Competitive annual salary of $57,000.
• Flexible work schedule and remote work arrangement.
• Opportunities for professional growth and development.
• Comprehensive benefits package, including health, dental, and vision insurance.

If you are a motivated, detail-oriented individual passionate about helping clients navigate their insurance needs, we encourage you to apply for this exciting remote opportunity.