Employee Assistance Program (EAP) Coordinator

Company: Naukri Mitra

Location: Remote

Salary: $53,000 per year

About Us Naukri Mitra, a trusted name in recruitment and professional staffing, is pleased to announce an exciting opportunity for the Employee Assistance Program (EAP) Coordinator role. This remote position enables candidates to work from the comfort of their homes while contributing to the well-being and productivity of employees in various organizations. We seek a motivated individual passionate about making a difference in the workplace.

Job Summary The Employee Assistance Program (EAP) Coordinator will be responsible for designing, implementing, and managing programs to support employees' mental health, emotional well-being, and professional development. The role involves collaborating with internal stakeholders and external service providers to ensure employees receive the resources and support they need to thrive personally and professionally.

Key Responsibilities

1. Program Management
   • Develop, implement, and manage a comprehensive Employee Assistance Program tailored to organizational needs.
   • Monitor and evaluate the effectiveness of EAP services, making adjustments as necessary to meet evolving employee needs.
   • Maintain confidentiality and compliance with all relevant regulations and ethical standards.
2. Employee Support Services
   • Serve as a point of contact for employees seeking assistance with personal, professional, or work-related concerns.
   • Provide resources, referrals, and support to employees experiencing stress, workplace conflicts, or mental health issues.
   • Coordinate access to professional counselors, therapists, and other external service providers.
3. Training and Education
   • Develop and deliver workshops, webinars, and training sessions on stress management, work-life balance, and mental health awareness topics.
   • Collaborate with HR teams to integrate EAP services into broader employee development programs.
   • Promote awareness of EAP services through regular communication and marketing efforts.
4. Stakeholder Collaboration
   • Work closely with HR teams, managers, and organizational leaders to align EAP initiatives with company goals.
   • Establish partnerships with external vendors and service providers to enhance the quality and scope of EAP offerings.
   • Provide guidance and consultation to managers on supporting team members facing challenges.
5. Data and Reporting
   • Maintain accurate records of EAP usage and outcomes while ensuring data confidentiality.
   • Analyze program data to identify trends and areas for improvement.
   • Prepare regular reports for organizational leadership on the impact and value of EAP services.

Qualifications and Skills

• Bachelor's degree in psychology, social work, human resources, or a related field; a master’s degree is preferred.
• Certification in Employee Assistance Programs (CEAP) or equivalent is a strong asset.
• At least 2-3 years of experience in a related role, such as counseling, HR, or program management.
• Knowledge of mental health resources, workplace wellness programs, and employee support services.
• Excellent communication and interpersonal skills with a strong ability to build trust and rapport with diverse groups.
• Strong organizational and project management skills, including prioritizing tasks and meeting deadlines.
• High level of discretion and confidentiality when dealing with sensitive employee information.
• Proficiency with virtual collaboration tools and remote work technologies.

Why Join Naukri Mitra?

• Impactful Work: Make a tangible difference in employees' lives by promoting mental health and well-being.
• Flexibility: Enjoy the benefits of a fully remote work environment that allows for a healthy work-life balance.
• Professional Growth: Be part of a forward-thinking organization that values innovation and supports career development.
• Collaborative Environment: Work with a dedicated team of professionals committed to creating positive workplace experiences.
• Competitive Compensation: Receive an attractive annual salary of $53,000.

This role offers the unique opportunity to contribute to employee welfare on a broad scale, making a lasting impact in the workplace while growing professionally in a supportive and dynamic environment.

We encourage you to apply if you are passionate about fostering employee well-being and possess the qualifications and experience to excel in this role. Join us at Naukri Mitra and be part of a mission to empower organizations and individuals alike.