Remote Employee Relations Manager

Annual Salary: $78,200
Location: Remote (Work from Home)

Job Summary:

We seek a highly skilled and experienced Employee Relations Manager to join our dynamic human resources team in a fully remote capacity. As the Employee Relations Manager, you will oversee and manage all employee relations functions, ensuring a positive, productive, and compliant work environment. You will work closely with managers, team leaders, and employees across all departments to address employee concerns, develop and implement policies, and foster a culture of trust, inclusivity, and engagement.

In this position, your role will focus on resolving workplace issues, investigating complaints, ensuring adherence to company policies, and maintaining compliance with employment laws. As a vital link between employees and management, you will champion open communication, fairness, and proactive problem-solving. Your expertise in conflict resolution, legal compliance, and organizational development will be instrumental in maintaining an environment where employees feel valued, respected, and motivated.

Key Responsibilities:

1. Employee Relations Strategy & Policy Implementation:
   • Lead the development and implementation of employee relations policies, procedures, and best practices to ensure consistency, fairness, and alignment with company values and legal requirements.
   • Please review and update policies regularly per labor laws and regulations, ensuring they are inclusive, equitable, and transparent.
   • Act as a trusted advisor and coach to managers and leadership teams on all aspects of employee relations, including conflict resolution, performance management, and policy interpretation.
2. Conflict Resolution & Mediation:
   • Investigate and resolve workplace issues and complaints about harassment, discrimination, grievances, and other employee concerns.
   • Act as a neutral party to facilitate discussions between employees and management, mediate conflicts, and foster open communication to achieve fair and positive outcomes.
   • Provide recommendations for corrective actions and support managers in implementing these recommendations effectively.
3. Compliance & Legal Expertise:
   • Ensure company practices comply with federal, state, and local employment laws and regulations, including wage and hour laws, anti-discrimination laws, and workplace safety.
   • Lead workplace investigations into policy violations or misconduct claims, prepare detailed reports of findings, and recommend necessary actions.
   • Stay current on employment law trends and changes, advising leadership on the potential impact of new regulations and laws on business operations.
4. Employee Engagement & Culture Building:
   • Promote a positive organizational culture by developing employee engagement strategies that foster inclusion, respect, and collaboration.
   • Conduct regular employee surveys, focus groups, and exit interviews to gather feedback and identify areas for improvement in company culture and employee satisfaction.
   • Work with the HR team to develop and implement recognition programs, wellness initiatives, and professional development opportunities to enhance employee morale and retention.
5. Training & Development:
   • Develop and deliver training programs to managers and employees on various employee relations topics, including conflict resolution, effective communication, anti-discrimination laws, and workplace respect.
   • Provide coaching and mentorship to managers on handling sensitive employee relations issues, performance evaluations, and leadership best practices.
   • Stay informed about industry best practices and provide insights into employee relations trends that can improve the overall workplace environment.
6. Data-Driven Decision Making:
   • Utilize HR data and analytics to track employee relations metrics, such as employee turnover, absenteeism, and complaints, and identify trends and potential problem areas.
   • Prepared and presented reports to senior management on employee relations activities, investigation outcomes, and recommendations for improvement.
   • Use data to proactively address areas of concern and implement solutions that improve employee satisfaction and retention.
7. Leadership & Collaboration:
   • Lead and mentor a small team of HR professionals, providing guidance and direction in their daily tasks and professional growth.
   • Collaborate with cross-functional teams, including HR, legal, compliance, and operations, to align employee relations strategies with broader business goals.
   • Serve as a key resource for employees, managers, and leadership, providing timely advice, guidance, and support on various employee relations matters.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field (Master’s degree preferred).
• 5+ years of experience in employee relations, human resources management, or a similar role, with at least 3 years of experience in a leadership position.
• In-depth knowledge of employment laws and regulations, including ADA, FMLA, Title VII, and other relevant legislation.
• Proven experience conducting workplace investigations and resolving complex employee relations issues.
• Strong interpersonal, negotiation, and mediation skills, with the ability to manage sensitive issues confidentially and professionally.
• Ability to work independently remotely while managing multiple priorities and meeting deadlines.
• Excellent communication skills, both written and verbal, with the ability to convey complex information to various stakeholders.
• Proficiency in HR information systems (HRIS) and employee relations software.
• Certification from a recognized HR body (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is highly desirable.

Work Environment:

This remote position offers the flexibility to work from any location. The ideal candidate will be self-motivated, highly organized, and able to thrive in a remote work environment. The role requires occasional travel for company meetings, training, and events.

Annual Salary: $78,200

Benefits:

• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and holidays
• Professional development and training programs
• Flexible work schedule

This is an exciting opportunity for an experienced Employee Relations Manager to contribute to a growing, diverse, and inclusive organization while enjoying the benefits of a remote work environment.