Learning Management System (LMS) Administrator
Location: Remote
Annual Salary: $91,586
Job Overview:
We are seeking an experienced and detail-oriented Learning Management System (LMS) Administrator to join our team. This remote role is ideal for individuals with a strong background in LMS management, technical support, and instructional design. As an LMS Administrator, you will play a critical role in ensuring the seamless operation and optimization of our LMS platform, contributing to the overall effectiveness of our learning and development programs.
Key Responsibilities:
- LMS Management:
- Oversee the daily operations of the LMS, including user account management, course creation, and system updates.
- Ensure the LMS platform is functioning optimally, performing regular system checks, troubleshooting issues, and coordinating with technical support as needed.
- Implement and manage system integrations with other platforms, tools, or databases to enhance the functionality and data accuracy of the LMS.
- User Support:
- Provide technical support and training to end-users, including learners, instructors, and administrators, ensuring they can effectively use the LMS.
- Address and resolve user inquiries, issues, and technical problems in a timely and professional manner.
- Develop and maintain user guides, FAQs, and training materials to assist with LMS navigation and usage.
- Course and Content Management:
- Collaborate with instructional designers, subject matter experts, and other stakeholders to design, develop, and deploy courses and learning materials within the LMS.
- Monitor and manage course enrollments, completions, and certifications, ensuring compliance with training requirements and deadlines.
- Regularly review and update course content to ensure it remains current, relevant, and aligned with organizational goals.
- Reporting and Analytics:
- Generate and analyze reports on LMS usage, learner progress, and course effectiveness to provide actionable insights and recommendations.
- Track key performance indicators (KPIs) and metrics to measure the success of learning initiatives and identify areas for improvement.
- Maintain accurate records of user activity, course completions, and compliance status.
- System Maintenance and Upgrades:
- Stay current with LMS updates, new features, and best practices to ensure the platform remains cutting-edge and effective.
- Coordinate with vendors or internal IT teams for system upgrades, maintenance, and troubleshooting.
- Conduct regular audits of the LMS to ensure data integrity, security, and compliance with relevant regulations and standards.
- Project Management:
- Lead and manage LMS-related projects, including system implementations, upgrades, and integrations.
- Collaborate with cross-functional teams to identify project requirements, develop timelines, and ensure successful project delivery.
- Monitor project progress, address any issues or risks, and communicate updates to stakeholders.
Qualifications:
- Bachelor's degree in Information Technology, Education, or a related field; or equivalent work experience.
- Proven experience as an LMS Administrator or similar role, with a deep understanding of LMS platforms and their functionalities.
- Strong technical skills, including proficiency in LMS software, database management, and system integration.
- Excellent problem-solving abilities, with a keen attention to detail and a proactive approach to troubleshooting.
- Demonstrated experience in providing user support and training, with strong communication and interpersonal skills.
- Ability to manage multiple tasks and projects simultaneously, with strong organizational and time management skills.
- Experience with e-learning content development and instructional design is a plus.
- Knowledge of data privacy regulations and compliance standards related to LMS management.
Working Conditions:
- This remote position allows you to work from anywhere with a reliable internet connection.
- The role may require occasional flexibility in working hours to accommodate different time zones or project deadlines.
- You will be expected to maintain a high level of productivity and communication while working independently.
Why Join Us:
This position offers the opportunity to work remotely while playing a key role in enhancing our learning and development programs. If you are passionate about LMS management, enjoy problem-solving, and thrive in a dynamic environment, we encourage you to apply.