Remote Customer Data Analyst Jobs in New York

Introduction: Empowering Decision-Making Through Data

Are you passionate about transforming customer data into actionable business strategies? Join a forward-thinking analytics team that thrives on uncovering powerful insights from massive datasets while working remotely from anywhere in New York. This role offers a unique opportunity to merge analytical expertise with customer-centric innovation in a digital workspace.

We are seeking a detail-oriented Remote Customer Data Analyst with a keen understanding of consumer behavior who excels at translating raw numbers into meaningful narratives. This position is ideal for someone comfortable navigating structured and unstructured data while collaborating cross-functionally to improve customer experience and influence key business decisions.

Key Responsibilities: Driving Clarity from Complexity

Analyze and Interpret Customer Data

• Extract trends from customer datasets using advanced querying tools.
• Develop custom dashboards to track behavioral metrics and user journeys.
• Perform cohort analyses, segmentation, and churn forecasting to inform retention strategies.

Enhance Customer Experience through Insights

• Monitor customer feedback channels and apply sentiment analysis models.
• Partner with UX/UI teams to refine touchpoints based on behavioral insights.
• Recommend data-driven improvements to reduce friction across the customer lifecycle.

Optimize Data Flows and Reporting

• Create and automate data pipelines for recurring analysis using ETL best practices.
• Build SQL reports and Python-based visualizations for real-time insights.
• Maintain clean documentation of data models, assumptions, and methodologies.

Support Strategic Initiatives

• Collaborate with product and marketing teams to validate customer personas.
• Conduct A/B testing analysis and conversion funnel optimization.
• Evaluate campaign performance and generate post-mortem insights.

Work Environment: Remote Excellence, Rooted in Innovation

Working in this remote-first environment, you will experience a culture of flexibility and accountability. Communication is seamless via Slack, Zoom, and collaborative dashboards like Looker and Power BI. Regular sprint reviews and retrospective meetings ensure continuous improvement while providing a strong sense of team unity, even from a distance.

We embrace asynchronous work models to support work-life balance and enable deep focus on complex problem-solving. You'll join a data-forward culture that believes every dataset holds a story worth telling—and that your voice and analysis are key to unlocking it.

Tools and Technologies: Powered by Modern Analytics Stack

Our tech ecosystem is built for innovation and scale. You'll leverage a modern suite of analytical and engineering tools to empower your decision-making and experimentation:

• Languages: SQL, Python, R
• Data Visualization: Tableau, Power BI, Looker
• Data Pipelines: Apache Airflow, dbt, Fivetran
• Cloud Platforms: AWS Redshift, Google BigQuery
• BI Integration: Snowflake, Google Data Studio
• Version Control: Git/GitHub for data project management

This role provides the autonomy to explore cutting-edge technologies and frameworks while always having the support of a collaborative analytics team. Our infrastructure empowers remote analytics and encourages innovative approaches to business intelligence.

Qualifications: Precision Meets Curiosity

Required Skills and Experience

• 3+ years of experience in customer data analytics or business intelligence
• Strong command of SQL and experience with large-scale databases
• Proficiency in Python or R for statistical modeling and data wrangling
• Experience creating customer dashboards or reports for non-technical audiences
• Deep understanding of customer lifecycle metrics and behavioral analysis

Preferred Qualifications

• Previous remote work or distributed team experience
• Familiarity with agile methodologies in data analytics
• Exposure to cloud data warehousing platforms (e.g., BigQuery, Redshift)
• Hands-on experience with A/B testing frameworks and data experimentation
• Bachelor’s degree in Statistics, Computer Science, Economics, or a related field

Growth Opportunities: Your Path to Influence

This role is not just about reporting data—it’s about being a strategic partner. As a Remote Customer Data Analyst, your insights will help shape critical decisions around product development, customer satisfaction, and long-term engagement strategies. You will have direct exposure to leadership and the opportunity to lead initiatives that impact the bottom line.

With a clearly defined growth track, you can advance toward roles such as Senior Analyst, Data Strategist, or Analytics Lead. Our leadership development programs, remote learning opportunities, and cross-functional projects ensure that your journey with us is filled with learning and progress.

Compensation and Benefits: Designed for Your Lifestyle

• Annual Salary: $93,217
• Comprehensive health, dental, and vision insurance
• 401(k) with generous matching
• Flexible working hours with an asynchronous team culture
• Home office setup allowance and monthly remote work stipends
• Generous PTO policy, including personal wellness days

Why This Role Matters: The Value of Data-Inspired Decisions

The impact of your work will be tangible. Whether it's reducing churn, improving Net Promoter Scores, or identifying the next market opportunity, your role will be central to our customer-first philosophy. Your analysis helps craft more human digital experiences, elevate customer trust, and guide sustainable growth.

Tech-Inspired Call to Action: Join the Data-Driven Future

Ready to bring clarity to customer data from the comfort of your remote workspace? This is your role if you're energized by analytical storytelling and driven by purpose. You can lead with insight and innovate with impact.

Apply now and help us turn data into decisions that matter.