Remote Consumer Loan Processor

About the Opportunity

Are you ready to contribute to an organization that believes in empathy, teamwork, and inclusive success? We are searching for a Remote Consumer Loan Processor who thrives in a people-first environment and is passionate about helping others achieve their financial dreams. In this role, you won’t just be managing documentation or processing data—you’ll be helping build a future where access to consumer financing is smooth, fair, and human-centered.

This opportunity is ideal for someone who enjoys working independently in a remote setting while still feeling deeply connected to a collaborative and supportive team. This might be your next great career move if you value precision, enjoy structure, and bring a compassionate mindset to financial services.

The Journey So Far

From our early beginnings as a small, values-driven lending institution, we've evolved into a nationally recognized financial services organization with a strong remote workforce. Our inclusive workplace welcomes team members from all walks of life, and our culture is deeply rooted in mutual respect and equity. Through dedicated mentorship, resource accessibility, and clear pathways for growth, we empower our employees to thrive personally and professionally.

Key Responsibilities

Client-Centered Loan Processing

• Accurately process a high volume of consumer loan applications while maintaining compliance with all federal and state regulations.
• Review and verify submitted documentation, including income statements, identification, and credit histories.
• Communicate directly with applicants to gather missing information in a friendly, respectful, and timely manner.

Collaborative Workflow Management

• Coordinate with underwriting and quality assurance teams to ensure seamless loan processing.
• Track application progress and update systems to reflect status changes and next steps.
• Provide helpful updates to team members and applicants with clarity and consistency.

Quality Assurance and Compliance

• Ensure all data entries are error-free and comply with industry guidelines.
• Maintain digital records following secure data handling procedures.
• Identify and report discrepancies, fraudulent patterns, or unusual activity to the compliance department.

What Makes This Role Special

As a Remote Consumer Loan Processor, you become part of a compassionate network dedicated to financial inclusivity. Our mission isn't just to approve loans—it's to empower individuals to take control of their futures. You'll play a critical role in ensuring our fair, efficient, and equitable lending process.

Tools and Technologies

We equip our teams with modern cloud-based software to simplify and enhance workflow. Here are some of the platforms you might interact with:

• Loan origination systems (LOS) for streamlined application handling
• Secure cloud platforms to store sensitive documents with full encryption
• Internal messaging tools for smooth communication among remote colleagues
• Automated compliance alerts that reduce human error and enhance operational accuracy

Our technology is designed to keep you efficient and connected, no matter where you work.

Ideal Candidate Profile

We’re seeking an empathetic professional who combines technical precision with interpersonal warmth. The ideal candidate brings both analytical skills and a people-first approach to work.

Core Qualifications

• 2+ years of experience in consumer loan processing or similar financial operations
• Proficiency in working with loan software and digital documentation systems
• Strong organizational skills and exceptional attention to detail
• Ability to communicate clearly and kindly in both written and verbal formats
• Commitment to confidentiality and ethical data handling

Desirable Attributes

• Familiarity with various loan products, such as personal, auto, or student loans
• Experience working in a distributed team setting
• Bilingual communication skills are a plus, but not required
• A natural collaborator who enjoys problem-solving as a team

Our Work Culture

What sets us apart is our inclusive and collaborative work culture. We understand that a team thrives when each person feels respected and heard. Our leadership prioritizes transparent communication, equitable growth opportunities, and continuous feedback.

What You Can Expect:

• A welcoming remote work environment where diversity is celebrated
• Weekly team meetings that focus on alignment and encouragement
• Recognition programs to celebrate achievements and milestones
• Ongoing professional development through virtual learning sessions and mentorship

We’re proud of the diverse team we’ve built and continually strive to make every member feel seen and supported.

Compensation and Benefits

This full-time position offers a competitive annual salary of $45,968 and a robust benefits package designed for your holistic well-being.

Benefits Highlights:

• Flexible work hours that support your lifestyle
• Healthcare coverage, including dental and vision
• Mental health support and virtual wellness resources
• Paid holidays and personal leave policies
• Learning stipends for continued professional development

We invest in your future because your success is our success.

Growth Opportunities

Our organizational growth means new opportunities are constantly opening up, and we love promoting from within. From senior processor roles to loan compliance and underwriting tracks, we create clear pathways for career advancement.

We also offer:

• Cross-functional projects to broaden your exposure
• Certification support to deepen your expertise
• Leadership development programs for high-potential team members

Join a Team That Feels Like Family

When we ask our team what they value most about their roles, the answer is almost always the same: "the people." Whether celebrating a teammate’s milestone, troubleshooting a challenge together, or just connecting in virtual hangouts, you’ll find a deep sense of community.

We don’t just hire professionals. We welcome humans with a heart. And we’re excited to meet someone like you who brings passion, reliability, and purpose to their everyday work.

Your Next Step Starts Now

Ready to make a real impact from wherever you are? Submit your application today and become a vital part of a remote team that values trust, inclusion, and compassion. Let's shape the future of consumer finance—together.