Remote Mortgage Loan Operations Coordinator

A Mission That Begins With Belonging

Imagine a place where your skills are valued, your voice is heard, and your career path is uniquely yours. Welcome to a remote-first environment for inclusion, collaboration, and personal growth. We are looking for a Remote Mortgage Loan Operations Coordinator who thrives on precision, loves streamlining processes, and believes great teamwork makes dreams work.

At the heart of our company is a shared purpose: simplifying the mortgage journey for everyone. From first-time buyers to seasoned investors, we handle every transaction with empathy, efficiency, and a firm commitment to fairness. That starts with how we treat our team, because empowered employees empower others.

What You’ll Do With Heart and Hustle

Coordinate the Flow of Dreams

You’ll manage the end-to-end loan operations process, ensuring smooth coordination between mortgage loan processors, underwriters, and closers. Your role is pivotal in keeping timelines tight, paperwork precise, and communications clear.

Collaborate Across Diverse Teams

Work closely with a cross-functional, inclusive team where transparency and mutual respect are paramount. Your ability to listen, share ideas, and co-create solutions will ensure every applicant receives timely, fair, and consistent treatment.

Track and Tackle Loan Progress

Using top-tier loan origination systems and collaborative platforms, you’ll monitor key milestones, flag potential delays, and resolve bottlenecks before they arise. From disclosures to post-closing packages, you’ll keep every document where it belongs and every team member in the loop.

Foster a Culture of Precision

Accuracy is your superpower. You’ll validate file completeness, identify missing items, and coordinate timely submissions that align with compliance expectations and internal benchmarks while supporting an atmosphere of shared responsibility and positive energy.

Our Remote Culture: Inclusive, Connected, and Thriving

We don’t just work remotely—we excel remotely. You’ll be part of a connected digital workplace that promotes:

• Real-time collaboration using tools like Slack, Zoom, and LOS platforms
• Asynchronous flexibility that supports diverse work styles and time zones
• Monthly virtual wellness sessions, coffee chats, and employee-led interest groups
• An inclusive workplace that celebrates cultural moments, encourages equity, and prioritizes belonging

Whether you’re leading a meeting from your kitchen table or joining a team celebration from your patio, your presence matters—and your well-being is a top priority.

The Tools That Power Your Day

You’ll have access to a dynamic stack of tools that makes your workflow smoother, more transparent, and infinitely scalable:

• Encompass or similar Loan Origination Software (LOS)
• Cloud-based file sharing and e-signature platforms
• Project tracking tools like Trello or Asana
• Real-time dashboards and reporting software
• Secure communication channels for client and team interactions

We believe in innovative technology that supports human intelligence, not replaces it.

The Ideal Candidate: Detail-Oriented, Empathetic, and Adaptable

Skills That Make You Shine

• Exceptional planning abilities and the capacity to juggle several loan files at once
• Clear, thoughtful communication skills that foster trust and clarity across departments
• Proficiency in mortgage processes, including pre-approval, underwriting, and closing workflows
• Familiarity with current compliance regulations and a commitment to operational integrity
• A collaborative mindset and a natural inclination to lift others up

Experience That Helps

• 2+ years in mortgage loan operations, processing, or related administrative coordination
• Experience working in a remote team or with distributed work environments
• Comfort with cloud-based tools and digital workflows

Growth Beyond the Job Title

We’re not just offering a role—we’re offering a runway. You’ll gain entry to professional development programs, guided support, and personalized growth tracks tailored to your ambitions. Want to specialize in post-closing audits? Step into mortgage tech? Lead a team? You’ll be supported every step of the way.

We believe diverse perspectives build better processes. Your background, ideas, and lived experiences are not only welcome—they're celebrated.

Let’s Build the Future—Together

If you’ve been searching for a role that rewards attention to detail while honoring empathy and inclusion, this may be your next chapter. Here, operations aren’t just checklists—they’re moments that matter.

💡 Perks That Make a Difference

• Annual salary of $45,335
• Fully remote setup with all required tech and tools provided
• Paid time off, holidays, and wellness days
• Inclusive benefits covering physical, mental, and financial wellness
• Transparent career growth paths and promotion criteria
• A diverse team with a shared sense of purpose

📩 Apply With Confidence

Take the next step in your mortgage operations career—on your terms, in your space, and with a team that sees you. Please apply now to become our next Remote Mortgage Loan Operations Coordinator, and let’s redefine what’s possible together.