Remote Residential Loan Officer

Introduction: Empowering Every Journey Home

Imagine being part of a team where your work helps people find their way home. That’s the heart of this opportunity. As a Remote Residential Loan Officer, you won’t just be processing applications—you’ll be building dreams, one mortgage at a time. From first-time homebuyers to growing families, your guidance shapes life-changing milestones from the comfort of your home, and within a company that celebrates empathy, integrity, and diversity.

About the Role: Your Impact in Action

This position is ideal for someone who thrives in a remote-first culture and values the connection between financial empowerment and community well-being. You’ll support borrowers in navigating residential loan applications with accuracy, compassion, and clarity. Every interaction is an opportunity to uplift, educate, and empower.

Key Responsibilities of a Remote Residential Loan Officer

Deliver Client-Focused Mortgage Guidance

• Assist clients throughout the residential mortgage process with professionalism and care.
• Guide borrowers through loan programs such as FHA, VA, conventional, and refinancing.
• Act as a resource on home loan options, answering questions and explaining key terms

Maintain Accurate and Compliant Documentation

• Evaluate applicants’ financial information, including credit scores, income, assets, and liabilities.
• Maintain detailed documentation in line with underwriting and compliance standards.
• Ensure timely submission and review of loan files with processing teams

Build Relationships Across Stakeholders

• Communicate proactively with clients, processors, underwriters, and third parties.
• Deliver a smooth, human-centric loan experience that builds lasting relationships.

Work Environment: Human-Centered and Remote-Friendly

We’ve built a culture where empathy isn’t just a buzzword—it’s how we operate. Our team understands that behind every loan is a family, a story, a future. You’ll join a diverse team of professionals who uplift one another, communicate openly, and strive for mutual success. We offer flexible hours and a digital-first workspace to support a sustainable work-life balance.

Diversity, Equity, and Inclusion at the Core

Inclusive Hiring and Career Advancement

Diversity drives our strength. We take pride in offering equal opportunities and actively foster an inclusive workplace. From leadership to interns, all voices are heard and valued.

Empowering Unique Perspectives

Our hiring and advancement practices ensure equity across gender, race, ethnicity, ability, and orientation. All employees are welcome to contribute their viewpoints and experiences because our differences make us exceptional.

Tools and Technology Supporting Remote Excellence

Mortgage Platforms and Workflow Tools

• Mortgage loan origination platforms (e.g., Encompass, Calyx Point)
• Secure document-sharing systems for borrower files
• Cloud-based CRMs and communication tools (Slack, Zoom, Asana)
• E-signature and compliance platforms

We provide the digital ecosystem, you bring the personal connection.

Qualifications for Success

Required Experience and Skills

• Previous experience as a residential loan officer or mortgage originator
• Deep understanding of current mortgage lending regulations
• Familiarity with Fannie Mae, Freddie Mac, FHA, and VA guidelines
• Strong communication and relationship-building skills
• Ability to explain complex information with compassion and clarity
• Confidence in working independently and remotely
• Commitment to confidentiality and data security

Education and Licensing Requirements

• A high school diploma or equivalent is necessary; a bachelor's degree is beneficial.
• An active NMLS license is required
• State-specific licensing, as applicable

Career Growth and Development Opportunities

Structured Paths to Advancement

We’re deeply invested in your success. You can access mentorship, peer learning groups, and leadership training through continuing education and promotion.

Real-Life Growth Story

Our team members have become senior loan officers, trainers, and regional managers. One of our Residential Loan Officers, Alex, began their career unsure if their background in social work would translate to mortgage lending. With mentorship, they discovered that their empathy and listening skills were their greatest strengths. Today, Alex leads a diverse team and advocates for borrower-first practices company-wide.

Compensation, Benefits, and Perks

Salary and Performance Incentives

• Competitive base salary: $70,335 annually
• Performance-based bonuses

Remote Setup and Wellbeing Benefits

• Full remote setup and home-office stipend
• Medical, dental, and vision insurance
• Generous PTO, parental leave, and wellness days
• Inclusive employee resource groups and community involvement opportunities

What Success Looks Like in This Role

Success in this role means being a trusted, compassionate expert for clients while navigating loan processes with precision and integrity. It means asking the right questions, making thoughtful recommendations, and ensuring every borrower feels informed and valued throughout their journey.

Apply Today: Make a Real Impact From Anywhere

You bring more than numbers—you bring humanity to home lending. If you’re passionate about making a meaningful impact and want to thrive in a truly inclusive environment, this is your role. Join a team where your growth is nurtured, your voice is heard, and your contributions make a real difference.

Are you ready to start your next chapter as a Remote Residential Loan Officer? Step into a role where your compassion meets your expertise—and where you help turn houses into homes daily.

Let’s build the future of homeownership together—one loan, one story, one dream at a time.