Internal Communications Manager

Location: Remote

Salary: $123,490 annually

Job Summary:

We seek an experienced and dynamic Internal Communications Manager to join our team and oversee the development and implementation of our internal communication strategy. This role is pivotal in ensuring transparent, consistent, and effective communication within our organization. As the Internal Communications Manager, you will work closely with senior leadership to craft and deliver messages that align with our company’s objectives and values, fostering an engaged and informed workforce.

Key Responsibilities:

1. Strategy Development:
   • Design and execute a comprehensive internal communications strategy that supports organizational goals and enhances employee engagement.
   • Collaborate with leadership to identify key communication priorities and align messaging with strategic initiatives.
2. Content Creation:
   • Develop compelling content for various internal communication channels, including newsletters, intranet, announcements, and executive communications.
   • Ensure all content is clear, consistent, and adheres to brand voice and messaging guidelines.
3. Channel Management:
   • Manage and optimize internal communication channels, such as intranet, email, and collaboration tools, to ensure effective dissemination of information.
   • Monitor and assess the effectiveness of communication channels, making recommendations for improvements as needed.
4. Employee Engagement:
   • Implement programs and initiatives to boost employee engagement and foster a positive organizational culture.
   • Gather and analyze employee feedback to continuously improve communication practices and address concerns.
5. Crisis Communication:
   • Develop and manage crisis communication plans to ensure timely and appropriate responses during organizational changes or emergencies.
   • Provide guidance and support to leadership in handling sensitive communication issues.
6. Event Planning:
   • Organize and coordinate internal events, such as town halls, workshops, and team-building activities, to support organizational objectives and enhance employee morale.
   • Oversee logistics, content, and communication surrounding internal events to ensure successful execution.
7. Stakeholder Collaboration:
   • Work closely with HR, Marketing, and other departments to ensure alignment of internal communications with external messaging and overall company strategy.
   • Serve as a point of contact for internal communication-related inquiries and guide as needed.
8. Performance Measurement:
   • Develop metrics and key performance indicators to measure the effectiveness of internal communication efforts.
   • Analyze data and feedback to evaluate the impact of communication strategies and make data-driven recommendations for improvement.

Qualifications:

• Education: Bachelor’s degree in Communications, Public Relations, Marketing, or a related field. Master’s degree is a plus.
• Experience: Minimum of 5 years of experience in internal communications, corporate communications, or a similar role, with a proven track record of successful communication strategy development and execution.
• Skills:
  • Exceptional written and verbal communication skills, with the ability to craft compelling messages for diverse audiences.
  • Strong understanding of internal communication best practices and tools.
  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
  • Proficiency in communication platforms and software, including Microsoft Office Suite, intranet systems, and email marketing tools.
  • Excellent organizational and interpersonal skills, with the ability to work collaboratively across departments and with senior leadership.
• Attributes:
  • Creative and proactive mindset, passionate about fostering an engaged and informed workforce.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Strong problem-solving skills and adaptability to changing organizational needs.

Working Conditions:

• This is a remote position, allowing for flexibility in work location.
• Occasional travel may be required for in-person meetings or events.
• Standard work hours are expected, but occasional flexibility may be needed to accommodate different time zones or urgent communication needs.

Application Process:

Interested candidates can submit resumes, cover letters, and relevant portfolio examples demonstrating their internal communications expertise. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.