Learning Management System (LMS) Administrator

Location: Remote

Annual Salary: $91,586

Job Overview:

We are seeking an experienced and detail-oriented Learning Management System (LMS) Administrator to join our team. This remote role is ideal for individuals with a strong background in LMS management, technical support, and instructional design. As an LMS Administrator, you will play a critical role in ensuring the seamless operation and optimization of our LMS platform, contributing to the overall effectiveness of our learning and development programs.

Key Responsibilities:

1. LMS Management:
   • Oversee the daily operations of the LMS, including user account management, course creation, and system updates.
   • Ensure the LMS platform is functioning optimally, performing regular system checks, troubleshooting issues, and coordinating with technical support as needed.
   • Implement and manage system integrations with other platforms, tools, or databases to enhance the functionality and data accuracy of the LMS.
2. User Support:
   • Provide technical support and training to end-users, including learners, instructors, and administrators, ensuring they can effectively use the LMS.
   • Address and resolve user inquiries, issues, and technical problems in a timely and professional manner.
   • Develop and maintain user guides, FAQs, and training materials to assist with LMS navigation and usage.
3. Course and Content Management:
   • Collaborate with instructional designers, subject matter experts, and other stakeholders to design, develop, and deploy courses and learning materials within the LMS.
   • Monitor and manage course enrollments, completions, and certifications, ensuring compliance with training requirements and deadlines.
   • Regularly review and update course content to ensure it remains current, relevant, and aligned with organizational goals.
4. Reporting and Analytics:
   • Generate and analyze reports on LMS usage, learner progress, and course effectiveness to provide actionable insights and recommendations.
   • Track key performance indicators (KPIs) and metrics to measure the success of learning initiatives and identify areas for improvement.
   • Maintain accurate records of user activity, course completions, and compliance status.
5. System Maintenance and Upgrades:
   • Stay current with LMS updates, new features, and best practices to ensure the platform remains cutting-edge and effective.
   • Coordinate with vendors or internal IT teams for system upgrades, maintenance, and troubleshooting.
   • Conduct regular audits of the LMS to ensure data integrity, security, and compliance with relevant regulations and standards.
6. Project Management:
   • Lead and manage LMS-related projects, including system implementations, upgrades, and integrations.
   • Collaborate with cross-functional teams to identify project requirements, develop timelines, and ensure successful project delivery.
   • Monitor project progress, address any issues or risks, and communicate updates to stakeholders.

Qualifications:

• Bachelor's degree in Information Technology, Education, or a related field; or equivalent work experience.
• Proven experience as an LMS Administrator or similar role, with a deep understanding of LMS platforms and their functionalities.
• Strong technical skills, including proficiency in LMS software, database management, and system integration.
• Excellent problem-solving abilities, with a keen attention to detail and a proactive approach to troubleshooting.
• Demonstrated experience in providing user support and training, with strong communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously, with strong organizational and time management skills.
• Experience with e-learning content development and instructional design is a plus.
• Knowledge of data privacy regulations and compliance standards related to LMS management.

Working Conditions:

• This remote position allows you to work from anywhere with a reliable internet connection.
• The role may require occasional flexibility in working hours to accommodate different time zones or project deadlines.
• You will be expected to maintain a high level of productivity and communication while working independently.

Why Join Us:

This position offers the opportunity to work remotely while playing a key role in enhancing our learning and development programs. If you are passionate about LMS management, enjoy problem-solving, and thrive in a dynamic environment, we encourage you to apply.