Online Benefits Administrator

Position: Online Benefits Administrator
Location: Remote
Annual Salary: $60,461

Overview:

We seek a detail-oriented and proactive Online Benefits Administrator to manage and enhance our comprehensive employee benefits program. This role is critical in ensuring that all benefits-related processes run smoothly and that employees receive exceptional support. As a remote position, you can work from anywhere while collaborating with a dynamic team dedicated to optimizing our benefits offerings.

Key Responsibilities:

1. Benefits Administration:
   • Oversee the day-to-day administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other employee benefits.
   • Ensure all benefits plans are administered in compliance with federal, state, and local regulations.
   • Act as the primary point of contact for employees regarding benefits inquiries, resolving issues, and guiding plan options.
2. Enrollment and Eligibility:
   • Manage the enrollment process for new hires, ensuring they are informed about their benefits options and assisting them with the selection process.
   • Maintain accurate records of employee eligibility, changes, and updates to ensure timely and precise benefits administration.
3. Vendor Management:
   • Liaise with external benefits vendors and service providers to manage relationships and ensure service delivery meets company standards.
   • Monitor and evaluate vendor performance, addressing any issues or discrepancies in service.
4. Benefits Communication:
   • Develop and implement communication strategies to educate employees about benefits options, plan changes, and important deadlines.
   • Benefits-related documentation, including summaries, brochures, and online resources, must be created and maintained to ensure employees can access clear and comprehensive information.
5. Compliance and Reporting:
   • Ensure all benefits programs comply with applicable laws and regulations, including ERISA, COBRA, HIPAA, and ACA.
   • Prepare and submit required reports and filings to regulatory agencies as needed.
   • Conduct regular audits of benefits programs and processes to identify and address any compliance issues or areas for improvement.
6. Data Management:
   • Utilize benefits management software to maintain and update employee benefits data, ensuring accuracy and confidentiality.
   • Analyze benefits data and generate reports to provide insights into benefits usage, trends, and costs.
7. Problem Resolution:
   • Investigate and resolve benefits-related issues and discrepancies, working with employees, vendors, and other stakeholders to find solutions.
   • Provide exceptional customer service to employees, addressing their concerns and providing timely and accurate information.
8. Program Development:
   • Collaborate with HR and leadership to evaluate and recommend enhancements to the benefits program based on employee feedback and industry trends.
   • Research and stay up-to-date on emerging benefits trends and best practices to ensure the company’s benefits offerings remain competitive and attractive.

Qualifications:

• Education: A bachelor’s degree in human resources business administration or a related field is preferred.
• Experience: Minimum of 3 years of experience in benefits administration, with a strong understanding of benefits programs and regulations.
• Skills:
  • Exceptional organizational skills with the ability to manage multiple tasks and priorities.
  • Strong analytical skills with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to explain complex benefits information clearly.
  • Proficiency in benefits management software and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Demonstrated problem-solving abilities and a proactive approach to addressing issues.

Work Environment:

• This remote position allows you to work from any location with a reliable internet connection.
• The role requires occasional collaboration with team members across different time zones, so flexible working hours may be needed.
• A quiet and dedicated workspace is essential for maintaining productivity and ensuring confidentiality.

Additional Information:

• This position offers competitive compensation with an annual salary of $60,461.
• The role includes opportunities for professional development and career growth within the organization.
• A comprehensive benefits package will be provided, including health insurance, retirement plans, and wellness programs.

If you are passionate about employee benefits and enjoy working remotely, we encourage you to apply for this exciting opportunity. Join our team and help us deliver outstanding benefits and experiences to our valued employees.