Online Course Administrator
Location: Remote
Annual Salary: $80,380
Position Overview:
As an Online Course Administrator, you will play a crucial role in managing and overseeing the administrative aspects of our online learning programs. Your primary responsibilities will include ensuring the smooth operation of online courses, supporting faculty and students, and maintaining the overall quality and effectiveness of the e-learning experience. This position is ideal for a highly organized, detail-oriented individual with a strong educational administration and technology background.
Key Responsibilities:
- Course Management:
- Oversee online courses' setup, configuration, and management within the Learning Management System (LMS).
- Ensure that all course materials, including syllabi, readings, and multimedia content, are uploaded and accessible to students.
- Monitor course progress and provide support for course adjustments as needed.
- Student Support:
- Serve as students' primary point of contact regarding online course-related inquiries and technical issues.
- Assist students with accessing course materials, navigating the LMS, and troubleshooting technical problems.
- Coordinate with instructors to address and resolve any student concerns or academic issues.
- Instructor Support:
- Collaborate with instructors to ensure that course content and requirements are accurately represented in the LMS.
- Assist instructors with creating and managing online assessments, grading, and feedback.
- Provide training and resources to instructors on effective use of the LMS and online teaching best practices.
- Quality Assurance:
- Conduct regular audits of online courses to ensure they meet established standards and guidelines for quality and accessibility.
- Gather and analyze feedback from students and instructors to identify areas for improvement and implement necessary changes.
- Stay current with trends and best practices in online education to enhance the effectiveness of our e-learning programs.
- Administrative Tasks:
- Manage course schedules, enrollment processes, and related administrative functions.
- Generate reports on course performance, student progress, and other relevant metrics.
- Maintain accurate records and documentation related to course administration and student data.
- Technical Support:
- Troubleshoot and resolve technical issues related to the LMS and other online learning tools.
- Coordinate with IT support teams to address complex technical problems and ensure system reliability.
- Stay informed about updates and changes to LMS platforms and other relevant technologies.
- Communication:
- Develop and maintain effective communication channels with students, instructors, and other stakeholders.
- Create and distribute announcements, newsletters, and other communications to inform all parties about course updates and essential information.
- Facilitate virtual meetings and webinars as needed.
Qualifications:
- Bachelor’s degree in Education, Information Technology, or a related field. Advanced degree preferred.
- Minimum of 3 years of experience in educational administration or a similar role, preferably with experience in online learning environments.
- Proficiency in learning management systems (LMS) such as Blackboard, Canvas, Moodle, and similar platforms.
- Strong technical skills and experience with online course management and e-learning tools.
- Excellent organizational and time-management skills, with the ability to manage multiple tasks and projects simultaneously.
- Strong interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
- Attention to detail and a commitment to maintaining high standards of quality and accuracy.
- Ability to work independently and as part of a remote team, demonstrating self-motivation and a proactive approach to problem-solving.
Preferred Qualifications:
- Certification or training in e-learning or instructional design.
- Experience with data analysis and reporting tools.
- Familiarity with current trends and best practices in online education and instructional technology.
Work Environment:
This remote position allows you to work from anywhere with a reliable internet connection. The role requires self-discipline and staying focused and productive in a virtual work environment.
How to Apply:
Interested candidates should submit a resume and cover letter detailing their relevant experience and qualifications. In your cover letter, please briefly describe your approach to managing online courses and supporting students and instructors in a remote learning environment.
