Online Employee Relations Manager

Location: Remote

Annual Salary: $82,019

Position Overview:

We seek a skilled and dedicated Online Employee Relations Manager to join our dynamic team. This remote position fosters a positive work environment and manages employee relations online. The ideal candidate will have a strong human resources background, excellent communication skills, and the ability to navigate complex employee issues while promoting a collaborative and inclusive workplace culture.

Key Responsibilities:

1. Employee Relations Management:
   • I will serve as the primary point of contact for employee relations concerns and issues, addressing and resolving conflicts promptly and professionally.
   • Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
   • Conduct thorough investigations into employee complaints and grievances, ensuring fair and unbiased resolution.
2. Policy Development and Implementation:
   • Develop, review, and update employee relations policies and procedures to ensure compliance with legal requirements and industry standards.
   • Communicate policy changes and updates to employees and provide training to ensure understanding and adherence.
3. Performance Management:
   • Assist in developing and implementing performance management systems, including setting performance goals, conducting evaluations, and providing feedback.
   • Support managers in addressing performance issues and implementing improvement plans to enhance employee performance and productivity.
4. Employee Engagement and Retention:
   • Promote a positive work culture by organizing and facilitating employee engagement activities and initiatives.
   • Monitor employee satisfaction through surveys and feedback mechanisms, analyze results to identify areas for improvement, and implement action plans.
5. Conflict Resolution and Mediation:
   • Mediate disputes between employees or management, aiming to resolve conflicts amicably and maintain a harmonious work environment.
   • Provide coaching and counseling to employees and managers to enhance conflict resolution skills and prevent potential issues.
6. Compliance and Reporting:
   • Ensure compliance with labor laws, regulations, and company policies related to employee relations.
   • Maintain accurate and confidential records of employee relations cases, including investigations, resolutions, and follow-up actions.
   • Prepare and present reports on employee relations metrics, trends, and issues to senior management.
7. Training and Development:
   • Develop and deliver training programs on employee relations, conflict resolution, and practical communication topics.
   • Collaborate with other HR team members to identify training needs and enhance employee skills and knowledge.
8. Collaboration and Team Support:
   • Work closely with other HR professionals, managers, and leaders to support overall HR objectives and initiatives.
   • Participate in HR projects and contribute to developing strategies to improve employee relations and organizational effectiveness.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. An advanced degree or professional certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 5 years of experience in employee relations or human resources, with a strong understanding of employment laws and best practices.
• Proven experience in managing and resolving employee conflicts, conducting investigations, and implementing HR policies.
• Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion and empathy.
• Strong analytical and problem-solving abilities, with a keen attention to detail and accuracy.
• Proficiency in using HRIS systems and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and manage multiple priorities in a fast-paced, remote work environment.

Additional Information:

• This full-time remote position requires high self-motivation and discipline to manage responsibilities effectively from a home office.
• Occasional travel may be required for training or company events.

If you are a proactive and empathetic HR professional passionate about fostering positive employee relations in a remote setting, we encourage you to apply for this exciting opportunity. Join us and significantly impact our team’s success and well-being.