Online Shipping and Receiving Coordinator

Description

Online Shipping and Receiving Coordinator

Location: Remote (Work from Home)
Company: Recruitment Partner: Naukri Mitra
Salary: $45,000 annually

About Us:
Naukri Mitra is a leading recruitment firm connecting exceptional talent with dynamic career opportunities. We seek a proactive, detail-oriented Online Shipping and Receiving Coordinator for one of our esteemed clients. This fully remote position offers an exciting opportunity to work in a fast-paced, innovative environment.

Position Summary:
The Online Shipping and Receiving Coordinator will be crucial in managing and streamlining the end-to-end shipping and receiving operations. The ideal candidate will ensure timely, accurate, and efficient handling of all shipping and receiving activities while maintaining the highest customer satisfaction and operational excellence standards.

Key Responsibilities:

  • Coordinate and manage all aspects of the shipping and receiving process of online operations.
  • Process incoming and outgoing shipments, ensuring accuracy and compliance with company policies and procedures.
  • Utilize digital tools and platforms to track, update, and manage shipping and inventory records.
  • Communicate with vendors, suppliers, and logistics partners to ensure smooth transportation and delivery of goods.
  • Resolve any discrepancies, delays, or issues related to shipments promptly and professionally.
  • Monitor inventory levels and collaborate with other departments to ensure stock accuracy and availability.
  • Prepare and maintain detailed reports on shipping, receiving, and inventory metrics.
  • Implement and oversee best practices for packaging, labeling, and handling goods to minimize damages and losses.
  • Stay updated on shipping regulations, customs requirements, and international trade guidelines to ensure compliance.
  • Support cost optimization efforts by identifying opportunities to streamline shipping and receiving processes.
  • Provide exceptional customer service by promptly addressing inquiries and concerns related to shipping and receiving.

Qualifications and Skills:

  • Proven experience in shipping, receiving, or logistics coordination, preferably in an online or e-commerce environment.
  • Strong understanding of shipping procedures, inventory management, and supply chain operations.
  • Proficiency in using logistics management software, inventory tracking systems, and Microsoft Office Suite.
  • Excellent organizational and time-management skills with the ability to multitask effectively.
  • Strong analytical and problem-solving abilities to address challenges and improve processes.
  • Practical written and verbal communication skills for interacting with team members, vendors, and customers.
  • Detail-oriented mindset committed to accuracy and quality in all aspects of work.
  • Ability to work independently in a remote setting and maintain high productivity levels.
  • Familiarity with international shipping and customs regulations is a plus.
  • A bachelor’s degree in logistics, supply chain management, or a related field is preferred but not mandatory.

Key Attributes:

  • Self-motivated and proactive with a strong work ethic.
  • Adaptability to changing priorities and business needs.
  • Commitment to continuous learning and professional development.
  • Collaborative team player with a customer-focused approach.
Benefits:
  • Competitive annual salary of $45,000.
  • A fully remote work environment with flexible scheduling options.
  • Opportunities for career advancement and professional growth.
  • Access to training and development resources to enhance skills.
  • A supportive and inclusive company culture that values diversity and innovation.
Why Join Us?

This role offers a unique opportunity to contribute to the growth and success of a dynamic organization. As an Online Shipping and Receiving Coordinator, you will be pivotal in ensuring operational excellence and delivering exceptional value to customers and stakeholders. Partnering with Naukri Mitra ensures a seamless recruitment process and the potential for a rewarding and fulfilling career.

Frequently Asked Questions (FAQs)

1. What are the primary responsibilities of the Online Shipping and Receiving Coordinator?

The Online Shipping and Receiving Coordinator oversees the shipping and receiving processes, ensuring timely dispatch and receipt of goods. Responsibilities include managing shipments, maintaining accurate inventory records, coordinating with logistics partners, addressing customer inquiries, and improving shipping and receiving efficiency.

2. What qualifications are required to excel as an Online Shipping and Receiving Coordinator?

Candidates should have a high school diploma or equivalent, though an associate or bachelor’s degree in logistics or supply chain management is preferred. A minimum of 2-3 years of experience in shipping, receiving, or logistics coordination is required, along with proficiency in logistics management software, strong organizational skills, and excellent communication abilities.

3. How does the Online Shipping and Receiving Coordinator ensure timely delivery of shipments?

The Online Shipping and Receiving Coordinator collaborates with freight carriers and logistics partners to arrange and track shipments. They proactively address any delays or issues, keeping customers and stakeholders informed and ensuring that delivery timelines are met.

4. How does the Online Shipping and Receiving Coordinator manage inventory accuracy?

Inventory accuracy is maintained through regular audits, verifying shipments against purchase orders, and reconciling discrepancies in stock records. The coordinator also implements control procedures to prevent stockouts, overstocking, or inventory shrinkage, ensuring optimal stock levels are consistently maintained.

5. How does the Online Shipping and Receiving Coordinator contribute to process improvement?

The Online Shipping and Receiving Coordinator evaluates existing processes, identifies inefficiencies, and implements strategies to enhance operations. They stay informed about industry best practices and new technologies to streamline shipping and receiving activities, improve customer satisfaction, and reduce costs.