Online Training Manager
Location: Remote
Employment Type: Full-time
Annual Salary: $172,932
Job Summary
The Online Training Manager oversees and manages the company's online training programs to ensure the successful delivery of high-quality training to employees, customers, or external partners. This position involves developing, implementing, and maintaining e-learning initiatives while working closely with subject matter experts, instructional designers, and technical teams. The Online Training Manager is key in fostering continuous professional development and ensuring that training aligns with organizational goals.
The ideal candidate is a self-motivated professional with extensive experience in instructional design, e-learning platforms, and learning management systems (LMS). This role requires an individual with strong communication and leadership skills who can coordinate cross-functional teams in a remote environment.
Key Responsibilities
- Training Program Development & Strategy
- Design and implement a comprehensive online training strategy that supports organizational goals and employee development.
- Collaborate with subject matter experts (SMEs) to identify key learning objectives and ensure accurate, up-to-date content.
- Work with instructional designers to create engaging, interactive, practical e-learning modules tailored to diverse learning needs and styles.
- Continually assess the effectiveness of training programs and adjust content and delivery methods accordingly.
- Stay updated on emerging trends and technologies in online education and incorporate innovative approaches into training programs.
- LMS Management
- Oversee the operation, maintenance, and continuous improvement of the company's learning management system (LMS).
- Manage and monitor user engagement, course completions, certifications, and assessments within the LMS.
- Troubleshoot technical issues and provide LMS support to employees and external users.
- Ensure that all training materials, records, and user data are kept up to date and stored securely.
- Content Development & Review
- Collaborate with internal and external teams to develop and maintain a library of online training materials, including video tutorials, webinars, written guides, and quizzes.
- Ensure all training content is clear, accessible, and aligned with company branding and quality standards.
- Conduct periodic reviews of existing content to ensure it remains relevant and engaging.
- Team Leadership & Collaboration
- Lead a team of instructional designers, e-learning developers, and training coordinators, providing guidance and performance feedback to ensure high-quality output.
- Foster a collaborative and supportive work environment where team members can develop their skills and grow within the organization.
- Communicate regularly with department heads and senior leadership to align training programs with broader business objectives.
- Work closely with HR and IT teams to ensure seamless onboarding and training experiences for new hires.
- Data Analysis & Reporting
- Utilize data analytics to track the effectiveness and ROI of online training programs.
- Based on data gathered from the LMS and learner feedback, provide insights and actionable recommendations to improve learning outcomes and user engagement.
- Present reports on training performance, completion rates, and user satisfaction to senior management.
- Compliance & Certification
- Ensure that all training programs meet legal, regulatory, and industry standards.
- Manage the development and administration of employee certification programs, ensuring that required certifications are maintained and tracked.
- Coordinate with compliance officers to integrate legal or regulatory updates into the training curriculum.
- Vendor Management
- Evaluate and manage relationships with third-party e-learning vendors and content providers.
- Negotiate contracts and service agreements to ensure the company gets the best value and quality from external training providers.
- Oversee the integration of third-party training content into the company's LMS.
- User Support & Engagement
- Develop and implement strategies to increase user engagement and motivation with online training.
- Provide ongoing support to users, ensuring they can easily access and navigate online training resources.
- Collect and respond to user feedback to continually improve the training experience.
- Budgeting & Resource Allocation
- Manage the online training budget, ensuring the cost-effective allocation of resources for course development, LMS maintenance, and vendor services.
- Monitor expenses and work with the finance team to ensure the department operates within budget.
Key Qualifications
- Education:
Bachelor's degree in instructional design, education, business, or a related field. A master’s degree in a relevant discipline is preferred. - Experience:
- Minimum of 5 years of experience managing online training or e-learning programs, preferably in a corporate environment.
- Proven track record of working with learning management systems (LMS) and other e-learning platforms.
- Experience in instructional design and adult learning theory.
- Prior experience leading remote teams is highly desirable.
- Skills:
- Strong project management and organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication skills, both written and verbal, with an ability to explain technical concepts to non-technical audiences.
- Ability to collaborate effectively with diverse teams and stakeholders across different functions.
- Knowledge of SCORM, AICC, or xAPI standards for e-learning content is a plus.
- Proficiency with e-learning development tools (Articulate, Adobe Captivate, etc.) is highly beneficial.
Personal Attributes
- Self-motivated and proactive with strong attention to detail.
- Excellent leadership skills with a passion for team development and mentorship.
- Adaptable to changing environments and challenges in a fast-paced, remote work setting.
- A strategic thinker with the ability to innovate and improve processes continuously.
