Remote Customer Data Analyst

Shape the Future of Customer Intelligence — From Anywhere

Are you passionate about transforming raw customer data into meaningful business insights? Do you thrive in a work-from-home setting where analytical curiosity meets impactful decision-making? We seek a Remote Customer Data Analyst ready to turn patterns into strategies and elevate our customer experience through powerful data storytelling.

This position provides a rare chance to engage with cross-functional teams, uncover critical data-driven opportunities, and play a pivotal role in shaping the future of customer engagement. If you have an eye for detail, a mind for systems, and a heart for impact, this is where your career flourishes.

What You’ll Be Driving Forward

Key Responsibilities

• Analyze customer behavior patterns to identify actionable insights that drive retention, satisfaction, and long-term value.
• Leverage SQL reporting, Excel modeling, and data visualization tools to monitor KPIs, churn rates, and engagement metrics.
• Work closely with cross-functional marketing, product, and operations teams to deliver tailored customer analytics that fuel strategic campaigns.
• Conduct remote analytics for A/B tests, cohort analysis, and segment performance tracking.
• Maintain a dashboard suite that provides real-time insights into customer journey trends and lifecycle metrics.
• Partner with data engineers to enhance data pipelines and ensure data integrity across reporting ecosystems.
• Present findings in clear, compelling formats for technical and non-technical audiences.

Where You’ll Make an Impact

We aim to cultivate meaningful customer relationships rooted in data, empathy, and innovation. As a Customer Data Analyst, you will have a direct influence on:

• Enhancing personalization strategies that improve customer loyalty.
• Driving scalable customer success initiatives powered by data insights.
• Informing executive decisions with compelling business intelligence findings.
• Shaping the voice of the customer in product evolution and service enhancements.

Your analysis will empower internal teams to serve customers with precision, efficiency, and empathy, creating a seamless experience that sets new industry standards.

Thrive in a Flexible, Empowering Work Environment

This 100% remote position is ideal for professionals who value flexibility and autonomy. We support a culture of trust, continuous learning, and collaborative achievement. As part of our virtual-first environment, you’ll enjoy:

• A structured yet flexible daily rhythm that encourages deep focus.
• Regular check-ins and strategic stand-ups with teams across time zones.
• Open access to leadership and opportunities for cross-departmental learning.
• A culture where your ideas and contributions genuinely shape the customer experience.

We’re committed to fully integrating, engaging, and empowering remote employees.

Tools That Fuel Your Success

To enable powerful remote analytics and seamless collaboration, you'll be working with:

• SQL, BigQuery, or Redshift for advanced querying and relational data exploration.
• Data visualization platforms like Tableau, Power BI, or Looker.
• CRM and customer engagement systems for behavioral data sourcing.
• Collaboration tools like Slack, Zoom, and project boards like Asana or Jira.
• Excel and Python (optional) for modeling, forecasting, and automation.

These tools are your allies in identifying trends, optimizing experiences, and making confident data-backed decisions.

What You Bring to the Role

Qualifications

• 3+ years of experience in customer or marketing data analytics, preferably in a remote analyst role.
• Strong proficiency in SQL and data wrangling within large, complex datasets.
• Proven track record of turning customer data into strategic business outcomes.
• Experience with business intelligence platforms and a strong understanding of KPIs.
• An analytical mindset combined with the ability to communicate insights clearly and persuasively.
• A self-starter attitude with excellent time management and prioritization skills.
• Degree in Statistics, Mathematics, Business Analytics, Computer Science, or a related field.

A bonus if you bring experience working with customer segmentation models, predictive analytics, or cohort-based analysis within digital environments.

Career Growth & Leadership Opportunities

This position is more than just a role—it's a runway. We’re deeply invested in nurturing leadership and upskilling talent. In this role, you’ll have:

• Opportunities to lead data strategy initiatives that impact cross-functional teams.
• Access to ongoing mentorship, certifications, and remote learning programs.
• A clear growth trajectory into senior analyst, analytics manager, or data strategy roles.
• A voice in shaping how our organization harnesses the power of customer intelligence.

If you want to grow technically and strategically, this is your moment.

Compensation & Recognition

We value your contributions and recognize your impact. The compensation for this position is $98,369 annually. Beyond salary, we offer:

• Performance bonuses are tied to measurable outcomes.
• Recognition programs that celebrate innovation and data excellence.
• Inclusive benefits designed for remote professionals.

Our culture prioritizes well-being, collaboration, and professional fulfillment.

A Future Built Around You

This isn’t just about crunching numbers—it’s about shaping experiences, influencing strategy, and driving meaningful change. Every dashboard you build and every trend you identify becomes a stepping stone toward deeper customer connections and organizational growth.

If you're passionate about remote analytics, customer behavior, and strategic impact, we invite you to take the next step in your career.

Ready to Redefine Customer Understanding?

Join a team where your skills unlock transformation and your voice inspires direction. Take the first step toward becoming a valued team member as a Remote Customer Data Analyst and help drive customer-first innovation from anywhere in the world.