Remote Employee Assistance Program (EAP) Counselor

Annual Salary: $80,480

Location: Remote

Job Type: Full-Time

Job Summary:

We are seeking a dedicated and compassionate Remote Employee Assistance Program (EAP) Counselor to join our team. The EAP Counselor will play a crucial role in providing support to employees facing personal or work-related challenges, helping them to maintain their well-being and enhance their productivity. This position is designed for licensed mental health professionals who are passionate about making a positive impact on the lives of others.

Key Responsibilities:

1. Counseling Services:
   • Provide confidential, short-term counseling to employees and their eligible family members via phone, video conferencing, and online chat.
   • Conduct assessments to identify clients' needs and develop personalized treatment plans.
   • Facilitate crisis intervention for urgent mental health issues, ensuring immediate support and follow-up as necessary.
2. Program Development:
   • Collaborate with management to develop and enhance EAP services that meet the evolving needs of employees.
   • Participate in the creation of resources, workshops, and training sessions that promote mental health awareness and resilience.
3. Referral Services:
   • Guide clients toward appropriate community resources and services when necessary, ensuring they have access to ongoing support.
   • Maintain an updated directory of local mental health services and community resources to facilitate referrals.
4. Record Keeping:
   • Document all counseling sessions accurately and promptly, ensuring compliance with confidentiality standards and ethical guidelines.
   • Prepare reports on usage statistics, outcomes, and trends to help evaluate the effectiveness of EAP services.
5. Crisis Management:
   • Respond promptly to emergencies and provide support to employees experiencing crises.
   • Implement protocols for crises, including risk assessments and safety planning.
6. Consultation and Training:
   • Provide consultation to managers and HR personnel on employee mental health issues, offering strategies to support affected employees.
   • Lead training sessions and workshops to educate employees about mental health topics, stress management, and work-life balance.
7. Advocacy and Support:
   • Advocate for a positive work environment that promotes mental health awareness and reduces stigma.
   • Support employees in navigating workplace challenges, conflict resolution, and interpersonal issues.

Qualifications:

• Master’s degree in Social Work, Psychology, Counseling, or a related field.
• Current and valid state licensure as a mental health professional (LCSW, LPC, LMFT, or equivalent).
• Minimum of 2 years of experience in counseling, preferably within an EAP or similar setting.
• Strong knowledge of mental health issues, treatment modalities, and resources available in the community.
• Excellent communication and interpersonal skills, with a demonstrated ability to build rapport with clients.
• Ability to maintain confidentiality and manage sensitive information with discretion.

Skills:

• Proficient in telehealth technologies and electronic record-keeping systems.
• Strong organizational and time management skills, with the ability to manage a caseload effectively.
• Empathetic and non-judgmental approach to counseling, fostering a safe space for clients.
• Ability to work independently while remaining part of a virtual team.

Work Environment:

This is a fully remote position, allowing for flexibility in your work schedule. The role requires reliable internet access and a quiet workspace conducive to conducting counseling sessions. As part of a supportive and collaborative team, you will have opportunities for professional development and continuing education.

Benefits:

• Competitive salary with opportunities for performance-based raises.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities, including training and certifications.
• Employee wellness programs and resources.

Application Process:

If you are a licensed mental health professional looking to make a meaningful difference in the lives of employees, we invite you to apply for the position of Remote EAP Counselor. Please submit your resume and a cover letter detailing your experience and passion for employee mental health support. Join us in creating a healthier, more supportive workplace for all.