Remote Employee Assistance Program (EAP) Counselor
Annual Salary: $80,480
Location: Remote
Job Type: Full-Time
Job Summary:
We seek a dedicated and compassionate Remote Employee Assistance Program (EAP) Counselor to join our team. The EAP Counselor will support employees facing personal or work-related challenges, helping them maintain their well-being and productivity. This position is designed for licensed mental health professionals who are passionate about making a positive impact on the lives of others.
Key Responsibilities:
- Counseling Services:
- Provide confidential, short-term counseling to employees and their eligible family members via phone, video conferencing, and online chat.
- Conduct assessments to identify clients' needs and develop personalized treatment plans.
- Facilitate crisis intervention for urgent mental health issues, ensuring immediate support and follow-up as necessary.
- Program Development:
- Collaborate with management to develop and enhance EAP services that meet the evolving needs of employees.
- Participate in creating resources, workshops, and training sessions that promote mental health awareness and resilience.
- Referral Services:
- Guide clients toward appropriate community resources and services when necessary, ensuring they can access ongoing support.
- Maintain an updated directory of local mental health services and community resources to facilitate referrals.
- Record Keeping:
- Document all counseling sessions accurately and promptly, ensuring compliance with confidentiality standards and ethical guidelines.
- Prepare reports on usage statistics, outcomes, and trends to help evaluate the effectiveness of EAP services.
- Crisis Management:
- Respond promptly to emergencies and provide support to employees experiencing crises.
- Implement protocols for crises, including risk assessments and safety planning.
- Consultation and Training:
- Consult managers and HR personnel on mental health issues, offering strategies to support affected employees.
- Lead training sessions and workshops to educate employees about mental health topics, stress management, and work-life balance.
- Advocacy and Support:
- Advocate for a positive work environment that promotes mental health awareness and reduces stigma.
- Support employees in navigating workplace challenges, conflict resolution, and interpersonal issues.
Qualifications:
- Master’s degree in Social Work, Psychology, Counseling, or a related field.
- Current and valid state licensure as a mental health professional (LCSW, LPC, LMFT, or equivalent).
- Minimum of 2 years of experience in counseling, preferably within an EAP or similar setting.
- Strong knowledge of mental health issues, treatment modalities, and resources available in the community.
- Excellent communication and interpersonal skills, with a demonstrated ability to build rapport with clients.
- Ability to maintain confidentiality and manage sensitive information with discretion.
Skills:
- Proficient in telehealth technologies and electronic record-keeping systems.
- Strong organizational and time management skills, with the ability to manage a caseload effectively.
- Empathetic and non-judgmental approach to counseling, fostering a safe space for clients.
- Ability to work independently while remaining part of a virtual team.
Work Environment:
This is a fully remote position, allowing for flexibility in your work schedule. The role requires reliable internet access and a quiet workspace conducive to conducting counseling sessions. As part of a supportive and collaborative team, you will have opportunities for professional development and continuing education.
Benefits:
- Competitive salary with opportunities for performance-based raises.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities, including training and certifications.
- Employee wellness programs and resources.
Application Process:
Suppose you are a licensed mental health professional looking to make a meaningful difference in employees' lives. In that case, we invite you to apply for the position of Remote EAP Counselor. Please submit your resume and a cover letter detailing your experience and passion for employee mental health support. Join us in creating a healthier, more supportive workplace for all.
