Remote Freight Coordinator

Annual Salary: USD 42,000
Job Type: Full-Time, Remote

Job Description:

Overview:

We seek a highly organized and detail-oriented Freight Coordinator to join our logistics team. As a Remote Freight Coordinator, you will play a pivotal role in managing and optimizing the transportation and delivery of goods. You will coordinate with carriers, clients, and internal teams to ensure the smooth movement of freight from origin to destination. This role requires strong communication skills, problem-solving abilities, and a deep understanding of logistics operations.

Key Responsibilities:

1. Freight Coordination:
   • Planned, scheduled, and monitored the transportation of goods across domestic and international routes.
   • Coordinate with carriers, shippers, and receivers to arrange pickups, deliveries, and transfers.
   • Ensure that all shipments are executed according to the agreed-upon terms and timelines.
2. Carrier Management:
   • Identify and select the most suitable carriers based on cost, reliability, and capacity.
   • Negotiate rates and service levels with carriers, ensuring competitive pricing and high-quality service.
   • Maintain and update a database of preferred carriers, tracking their performance and compliance.
3. Documentation and Compliance:
   • Prepare, review, and process all necessary shipping documents, including bills of lading, invoices, and customs paperwork.
   • Ensure compliance with all local, state, federal, and international regulations regarding the transportation of goods.
   • Monitor and manage the import/export processes, including customs clearance and documentation.
4. Communication and Collaboration:
   • I will serve as the primary point of contact for all freight-related inquiries, providing timely updates to clients, carriers, and internal teams.
   • Collaborate with internal departments such as sales, customer service, and warehousing to ensure seamless logistics operations.
   • Address and resolve any issues or delays in the transportation process, keeping all stakeholders informed.
5. Tracking and Reporting:
   • Use tracking systems and tools to monitor shipment status and provide real-time updates to clients and internal teams.
   • Analyze shipment data to identify trends, inefficiencies, and areas for improvement.
   • Generate and distribute regular reports on freight costs, delivery times, and carrier performance.
6. Problem-Solving and Decision-Making:
   • Identify potential risks and challenges in the transportation process and develop contingency plans.
   • Resolve any shipment discrepancies or issues, such as delays, damages, or lost goods.
   • To optimize logistics, make informed decisions that balance cost, time, and quality.
7. Customer Service:
   • Provide exceptional customer service by addressing client concerns and inquiries related to freight and logistics.
   • Work closely with clients to understand their unique shipping needs and develop tailored logistics solutions.
   • Ensure client satisfaction by consistently delivering on service commitments and expectations.
8. Continuous Improvement:
   • Stay up-to-date with industry trends, regulations, and best practices in freight management and logistics.
   • Propose and implement process improvements to enhance efficiency, reduce costs, and improve service levels.
   • Participate in training and development opportunities to enhance your skills and knowledge in logistics.

Qualifications:

• Education: A bachelor's degree in logistics, supply chain management, business administration, or a related field is preferred. Equivalent work experience in logistics or freight coordination may also be considered.
• Experience: At least 2-3 years of experience in freight coordination, logistics, or supply chain management, preferably in a remote or virtual work environment.
• Technical Skills: Proficiency in using logistics management software, transportation management systems (TMS), and tracking tools. Strong knowledge of Microsoft Office Suite, especially Excel, is required.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with clients, carriers, and internal teams.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think critically and make decisions under pressure.
• Attention to Detail: Meticulous attention to detail in handling documentation, tracking shipments, and managing logistics operations.
• Organizational Skills: Highly organized, able to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Team Player: Ability to work independently and collaboratively with a remote team, demonstrating flexibility and adaptability.

Working Conditions:

• This fully remote position allows you to work from home or anywhere with reliable internet access.
• You must have a dedicated workspace free from distractions and the necessary technology (computer, phone, internet) to perform your duties effectively.
• The role may involve occasional travel for team meetings, training, or client visits, though this is not a regular requirement.

Compensation:

The annual salary for the Remote Freight Coordinator position is USD 42,000. Additional benefits may include health insurance, retirement plans, paid time off, and professional development opportunities, depending on the company's policies.

Conclusion:

As a Remote Freight Coordinator, you will ensure the timely and efficient delivery of goods, contributing to the success of our logistics operations. If you are a proactive, detail-oriented professional passionate about logistics and customer service, we invite you to apply for this exciting opportunity.