Remote Health Insurance Consultant

Position Overview

Location

Remote (Work from Anywhere in the U.S.)

Annual Salary

$65,022

Introduction to the Role

Are you passionate about helping others navigate their health coverage with clarity and confidence? Do you thrive in an environment where empathy, collaboration, and respect are not just values but everyday realities? If so, we invite you to bring your voice, experience, and compassion to a team committed to building an inclusive workplace where every background and perspective is valued.

As a Remote Health Insurance Consultant, you'll play an essential role in enhancing lives through approachable and empathetic health coverage guidance. You’ll be a go-to expert for individuals and households, supporting them in making well-informed choices regarding their insurance plans while promoting equitable care for all.

Detailed Role Description

In this remote position, you will connect with clients nationwide, offering expert advice and support on health insurance options. This position calls for a blend of specialized expertise and emotional intelligence. It’s ideal for professionals who find purpose in serving diverse communities and want to be part of a collaborative, purpose-driven team.

Key Responsibilities and Duties

Client Consultation

• Provide personalized health insurance consultations via phone, video, or email.
• Guide clients through plan comparisons, eligibility requirements, and enrollment processes.

Compliance and Regulation

• Stay current with federal and state healthcare regulations, ensuring accurate and up-to-date advice.
• Educate clients on their rights and benefits, including preventative care, mental health coverage, and specialist referrals.

Communication and Coordination

• Maintain clear and compassionate communication, especially with individuals from underserved or marginalized communities.
• Work closely with internal departments to address client needs promptly and respectfully.
• Track and document interactions using secure CRM systems, always upholding client confidentiality.

Work Environment and Team Culture

Inclusive Workplace

What makes this role distinctive is our team culture. Imagine being part of a diverse team that celebrates each other’s wins and uplifts each other during challenges. We believe in shared success and recognize that our strength lies in the range of experiences we each bring.

Team Collaboration

Whether it’s a single parent balancing work and life, a veteran transitioning into civilian employment, or someone changing careers midlife, everyone’s journey matters here. We work remotely but remain tightly connected through weekly team check-ins, virtual celebrations, and inclusive workshops.

Our inclusive workplace nurtures a sense of belonging where you're not only heard, you're understood.

Tools and Technology Used

Digital Platforms

To help you do your best work, we provide user-friendly, secure platforms that enhance client service and collaboration. You’ll have access to:

• HIPAA-compliant CRM and communication tools
• Health plan comparison software
• Interactive knowledge bases and support wikis
• Real-time chat platforms for peer support
• Continuing education portals for ongoing professional growth

IT and Training Support

You won’t be expected to figure everything out on your own. Our IT and training teams are here to support you from day one.

Required and Preferred Qualifications

Must-Have Qualifications

• 2+ years of experience in health insurance, healthcare navigation, or benefits consulting
• Knowledge of ACA, Medicare, Medicaid, and private insurance regulations
• Exceptional verbal and written communication skills
• High emotional intelligence and cultural sensitivity
• Comfortable working in a fast-paced, fully remote environment
• High-speed internet and a quiet, distraction-free workspace

Preferred Skills

• Bilingual fluency (especially in Spanish, Mandarin, or ASL)
• State-specific health insurance licensure
• Experience with inclusive outreach or working with underserved populations

We recognize that lived experience can be just as valuable as formal credentials. We encourage you to apply if your journey has uniquely prepared you for this role.

Growth and Learning Opportunities

Professional Development

We are deeply invested in your professional development. Team members regularly engage in training sessions on topics like:

• Equitable access to care
• Cultural competency in healthcare
• Trauma-informed communication
• Advanced plan comparison tools

Career Advancement

There are also opportunities for advancement into leadership, training, and policy roles. We promote from within and believe in recognizing both effort and impact.

Our Commitment to Equity and Inclusion

Equal Opportunity

We are a fair and inclusive employer dedicated to fostering a diverse team. We celebrate a culture where all identities can thrive, regardless of race, gender, ability, age, sexual orientation, socioeconomic background, or family status. You belong here.

Inclusive Success Stories

We take pride in highlighting the experiences of our consultants who have risen through the ranks, from first-generation college graduates to former caregivers seeking a meaningful new chapter. Everyone is welcome, and every story adds value.

Call to Action

Join Our Mission

If you're looking for more than just a job—if you're searching for a mission-driven role where your empathy, voice, and insights are celebrated—this is your moment. Join us in making healthcare accessible and equitable for all.

Apply today and become part of something meaningful.