Remote Insurance Claims Adjuster

Annual Salary: $61,557
Location: Remote | Full-Time

About the Role

At the heart of every insurance claim is a story—often one of disruption, difficulty, and uncertainty. As a Remote Insurance Claims Adjuster, you have the unique opportunity to guide individuals through life’s most challenging moments with compassion, clarity, and care. We believe that behind every file is a person deserving respect and dignity, and we’re looking for someone who understands the technical side of claims and the human side.

This role invites you into an inclusive workplace where your voice matters, your values align with purpose, and your work contributes to a greater good. Join a team that thrives on empathy, transparency, and shared success, where every member plays a vital role in creating a supportive and forward-thinking work-from-home environment.

Key Responsibilities of a Remote Claims Adjuster

Claims Evaluation

• I review, analyze, and process various insurance claims remotely, focusing on fairness and efficiency and ensuring compliance with state and federal regulations.

Customer Communication

• Communicate with policyholders, third parties, and legal representatives with empathy and professionalism throughout the claims process.

Documentation Management

• Maintain accurate digital records, adjust claim files as needed, and ensure all documentation reflects real-time updates.

Collaborative Decision-Making

• Partner with cross-functional teams, including underwriters, investigators, and legal advisors, to reach sound, equitable resolutions.

Fraud Prevention

• Use critical thinking and investigative tools to identify potential fraudulent activities and escalate appropriately.

Technology Proficiency

• Navigate claims management systems, CRM software, and other digital platforms to ensure smooth, secure processing.

Inclusive Remote Work Environment

A Culture of Belonging

You’ll be part of a diverse team that functions cohesively, despite geographic distance, through intentional collaboration and shared values. We champion work-life harmony by promoting flexibility, regular team check-ins, and wellness resources.

Supporting Employee Well-being

Whether you’re adjusting a homeowner’s claim from a small town or assisting a family navigating auto loss in a city, your impact is tangible and valued. From virtual coffee chats to inclusive wellness initiatives, we prioritize employee connection and mental health.

Technology and Tools

Platforms and Systems You'll Use

• Modern Claims Management Platforms (e.g., Guidewire, Xactimate)
• Digital Communication Tools (Slack, Zoom, MS Teams)
• Secure Document Storage Systems
• Policy and Compliance Databases
• CRM Integration Tools
• Automated Claims Workflow Systems

Candidate Qualifications and Experience

Core Requirements

• 2+ years of experience in adjusting property and casualty insurance claims or a related field.
• Valid Adjuster License (multi-state preferred or willingness to obtain).
• Exceptional verbal and written communication abilities, with proven success in managing sensitive interactions, fostering positive relationships, and handling sensitive situations.
• Tech-savvy, organized, and detail-oriented with an ability to work independently in a fast-paced digital environment.
• A mindset rooted in empathy, resilience, and fairness.
• Comfortable working remotely and proactively contributing to team goals.

Preferred Experience

• Experience with remote adjusting, catastrophe claims, or bilingual language skills.

Why Choose Us

Commitment to Diversity and Inclusion

We embrace a fair and equitable hiring philosophy that welcomes individuals from all walks of life. We are committed to building a diverse team. Our leadership includes individuals from historically underrepresented backgrounds, and we’ve cultivated a workplace where career advancement doesn’t require code-switching.

Real Stories of Employee Support

When one of our adjusters, who previously felt marginalized in other environments, shared how they finally felt "seen and supported," we knew we were on the right track. Whether you're returning to the workforce, shifting careers, or looking for a place to belong, you'll find encouragement and growth here.

Career Development and Advancement

Pathways to Grow

We offer continuous learning opportunities, guided support systems, and career development tailored to your goals. Whether you're interested in leadership, specialization (such as catastrophe claims), or expanding into compliance or underwriting, we invest in your long-term journey.

Recognition and Rewards

We celebrate success together. From spotlight awards to team retreats and virtual recognition events, your work will be noticed.

Apply Today

We'd love to hear from you if you’re ready to turn your skills into service and your career into a mission. We value your ability to assess claims with integrity, communicate with warmth, and thrive in a collaborative remote setting.

Your story matters. Let it grow here.