Remote Life Insurance Claims Adjuster

Join a Mission-Driven Team From Anywhere

You're not just reviewing numbers and processing forms—you’re a part of something bigger. As a Remote Life Insurance Claims Adjuster, you'll bring empathy, creativity, and precision to every claim you evaluate. Here, your attention to nuance and your intuitive sense of justice shape how families experience support in their most challenging moments. And the best part? You’ll be doing all this from wherever you thrive most.

We're on a journey to reimagine how insurance claims are handled—infusing warmth, intelligence, and agility into every interaction. From digital automation to human-first service design, this isn't your traditional insurance desk job. It’s a career with meaning, growth, and the freedom to create impact.

What You'll Do in This Role

Evaluate Claims With Integrity and Insight

• Analyze life insurance claims thoroughly and efficiently while preserving the sensitivity required for every case.
• Gather and review relevant documentation, ensuring all necessary paperwork is complete, accurate, and compliant.
• Collaborate with remote colleagues, investigators, and underwriters to clarify claim details and resolve ambiguities.
• Conduct beneficiary interviews and apply professional discernment in complex or disputed situations.

Deliver Decisions That Balance Logic and Compassion

• Use evidence-based practices to make timely and fair adjudication decisions.
• Ensure adherence to both company policies and state regulations in all assessments.
• Write clear, respectful explanations for claims outcomes to beneficiaries, conveying transparency and empathy.

Innovate the Way Claims Are Processed

• Identify areas for improvement in existing claims workflows and suggest enhancements.
• Partner with our digital innovation team to streamline processes using creative automation tools.
• Participate in pilot programs for new technologies aimed at transforming claims management.

Tools and Technology You’ll Work With

Modern Claims Management Software

Get your hands on industry-leading platforms that support seamless case tracking and electronic document review.

Digital Collaboration Tools

From Slack to secure video conferencing platforms, stay connected with your team and contributors in real time.

AI-Powered Documentation Assistants

Use cutting-edge machine learning tools to accelerate claim validations and enhance data accuracy, while still applying your human touch where it counts most.

Where and How You'll Work

100% Remote, Fully Flexible

Set up your workspace in a quiet cabin in the mountains or your sunlit city apartment—it’s up to you. Our fully remote culture means no commute, more balance, and productivity on your terms.

Human-First, Results-Focused Culture

We believe in autonomy, creativity, and treating people like people. We keep meetings minimal, expectations transparent, and feedback constructive.

Inclusive and Connected

Our team is a vibrant blend of thinkers, analysts, and problem-solvers. We hold regular virtual events, celebrate wins (big and small), and ensure that no one feels like they’re working in isolation.

Qualifications and Skills That Help You Excel

Required Experience and Attributes

• 3+ years of experience handling life insurance claims, ideally in a remote or hybrid environment.
• Solid understanding of policy language, underwriting principles, and applicable regulations.
• High emotional intelligence and sensitivity to personal loss situations.
• Strong critical thinking with the ability to evaluate complex scenarios.
• Excellent writing and communication abilities—clarity and tact are key.

Preferred but Not Mandatory

• Experience using automation or workflow software in claims processing.
• Certification or training in insurance adjusting, legal compliance, or policy review.
• Bilingual communication skills.

Growth and Advancement Opportunities

A Career Path With Multiple Avenues

Whether you want to move into leadership, specialize in complex cases, or contribute to process design, we encourage and support diverse growth paths.

Training and Development

Gain access to virtual workshops, mentorship programs, and paid certifications that help you level up your professional toolkit.

Culture That Fosters Innovation

We reward creative thinkers who challenge the norm and find fresh approaches to everyday work. Your input won’t just be heard—it will be celebrated.

Compensation and Benefits

Competitive Salary

Annual compensation for this role starts at $64,609, with potential for performance-based bonuses.

Holistic Benefits Package

• Health, dental, and vision insurance
• Flexible PTO and mental health days
• Retirement savings plan with company match
• Home office setup stipend
• Paid parental leave

Lifestyle Enhancements

• Year-round virtual wellness initiatives
• Online learning reimbursements
• Virtual social events and recognition programs

Why This Role Matters

Every approved claim, every calm voice on the phone, and every transparent decision is vital to someone’s healing journey. As a Remote Life Insurance Claims Adjuster, you're not just administering policies but restoring peace of mind during difficult times. Your creative thinking, precision, and empathy help turn a complicated system into a humane experience.

We’re not just adjusting claims—we’re changing the expectations of what remote insurance careers can be.

Ready to Apply? Here’s Your Moment

This isn’t just another remote job—it’s a chance to shape a purpose-driven path in your way. Join a team that values your perspective, champions creative thinking, and supports your growth every step of the way.

Apply now and bring heart, skill, and innovation to life insurance—right from where you are.