Remote Life Insurance Claims Processor

Shape the Future of Insurance from Anywhere

Imagine a role where your attention to precision and passion for technology intersect to deliver real impact. As a Remote Life Insurance Claims Processor, you’ll ensure that policyholders and their loved ones receive support during crucial moments. Join a company that thrives on innovation, automation, and streamlined operations—and be part of a future-forward, data-smart team.

Annual Salary: $46,598

What Makes This Role Exciting

In a world increasingly reliant on remote accessibility and digital processes, we’ve redefined claims handling through technology and human-centered design. This isn’t your traditional back-office role. Instead, you’ll leverage digital tools, AI-assisted workflows, and secure claim management platforms to deliver service quickly and accurately from your home office.

Key Responsibilities

Digital Claims Management

• Process life insurance claims using an AI-powered case tracking system
• Review digital documents and verify authenticity using cloud-based validation tools
• Maintain compliance with state and federal regulations through system-integrated checks

Policy Verification & Payout Calculation

• Cross-reference electronic health records (EHRs), death certificates, and policy details
• Use automated claims calculators to determine benefit amounts
• Confirm beneficiaries and manage claim routing workflows

Communication & Support

• Provide real-time updates via our encrypted claims portal
• Guide beneficiaries through digital document uploads using chatbot-assisted scripts
• Coordinate with underwriters and legal advisors through Slack-integrated channels

Continuous Optimization

• Submit improvement suggestions directly through the claims optimization dashboard.
• Built-in analytics tools track key metrics like average processing time and claim completion rate.
• Assist in QA testing for platform updates by providing feedback on new feature rollouts.

The Tech-Driven Work Environment

Remote-First Culture

Our operations are entirely cloud-based, meaning you’ll work in a digital-first environment that supports flexibility and autonomy. You’ll attend virtual meetings, collaborate through Microsoft Teams and Confluence, and access a secure VPN for all claims activity.

Innovation at Every Step

We invest heavily in next-gen tools to empower our claims processors:

• ClaimSync Pro: AI-assisted case triaging software
• DocuVerify360: Secure document validation engine
• PulseMetrics: Real-time analytics dashboard to monitor personal KPIs
• Zendesk CRM: Centralized platform for beneficiary interactions

These tools enable faster claims processing and provide data visibility for performance improvement.

How You'll Make an Impact

Join a team that processes over 10,000 life insurance claims annually, maintaining a 96.2% satisfaction score from beneficiaries. You’ll help reduce turnaround times by 35% through digital transformation and real-time claims tracking.

Your contributions directly support families when they need it most—bringing comfort, clarity, and speed through intelligent automation.

Required Qualifications

• 2+ years of experience in insurance claims or digital policy processing
• Familiarity with life insurance policy structures, especially term and whole life plans
• Proficiency in tools like Excel, Salesforce, and document management software
• Experience using platforms such as ClaimsConnect, Guidewire, or similar
• Excellent verbal clarity with a knack for simplifying complex procedures and processes clearly
• Ability to operate in a fully remote team environment using asynchronous tools

Preferred but Not Required

• Knowledge of OCR (Optical Character Recognition) tools for claims scanning
• Understanding of data protection laws such as HIPAA and GDPR
• Certification in claims handling, digital insurance platforms, or risk management

Growth Opportunities

This role is the launchpad for career growth within digital insurance operations. As part of our scalable team, you’ll have the opportunity to specialize in:

• Fraud Detection & Prevention using advanced risk analysis software
• Automation Configuration to improve rules engines for claim approval
• Cross-Functional Training in underwriting, policy management, or client onboarding

Why Join Us

We’re not just transforming insurance; we’re humanizing it. That means empowering our team with tools that eliminate manual hurdles and amplify decision-making. You’ll work alongside professionals who are as invested in your growth as they are in delivering quality outcomes.

Here’s what our digital-first team enjoys:

• Competitive salary and annual performance bonuses
• Full health, dental, and vision coverage
• Paid training on new tech tools and insurance regulations
• Flexible hours and paid wellness days
• Equipment stipend for home office setup

Let Technology Work for You

The modern claims processor is part analyst, communicator, and tech enthusiast. In this role, you'll use predictive analytics, automated rules engines, and secure remote access tools to deliver outcomes that matter. You won't just process claims—you’ll improve the speed, accuracy, and experience of handling them.

Ready to Transform Claims Processing?

Take the next step in a career where technology meets empathy. Whether you’re looking to sharpen your digital skills, work in a fully remote role, or make a meaningful difference, this position offers the ideal blend of innovation, flexibility, and purpose.

Your future in tech-powered insurance starts here—apply today and help us redefine claims processing.