Remote Life Insurance Operations Analyst

Position Overview

Shape the Future of Life Insurance from Anywhere

Ready to make an impact? We seek a motivated, detail-oriented Remote Life Insurance Operations Analyst to help elevate our operational performance and customer satisfaction. This opportunity suits individuals who excel in a dynamic, fully remote environment and are passionate about bringing operational excellence to the forefront of the life insurance industry.

Role Purpose and Impact

About the Role

In this exciting role, you'll become crucial in streamlining internal processes, analyzing insurance workflows, and enhancing service quality. Your expertise will directly contribute to how policy data is managed, how claims are processed, and how efficiencies are unlocked. You won’t just analyze operations; you’ll redefine them.

Key Responsibilities

• Monitor, assess, and enhance operational performance in life insurance processes.
• Conduct quality reviews and audit life insurance transactions for accuracy and compliance.
• Collaborate cross-functionally with underwriting, claims, policy administration, and customer support teams.
• Analyze process bottlenecks and propose data-backed solutions to improve service turnaround time.
• Implement performance tracking dashboards to monitor operational KPIs.
• Manage high-volume data entry and ensure proper documentation across platforms.
• Deliver reports that include actionable insights to leadership.
• Assist with system upgrades and technology rollouts for better workflow integration.

Work Environment

Culture and Collaboration

Take charge of your future with a work-from-home role designed for efficiency and empowerment. Our team is built on values of trust, collaboration, and innovation. Here, every opinion counts, and every contribution shapes the customer experience.

Onboarding and Flexibility

We offer flexible scheduling, inclusive team dynamics, and a fully virtual onboarding program to ensure you're set up for success from day one.

Tools and Technology

You’ll be equipped with the best-in-class tools to do your best work:

• Life insurance management platforms such as Vitech, FAST, or Majesco.
• Data analysis tools like Excel, Tableau, and Google Sheets.
• Communication software: Slack, Microsoft Teams, Zoom.
• Project management systems like Asana or Monday.com.

You don’t need to be an expert in every tool from the start—we invest in your learning and provide training to support your growth.

Candidate Requirements

Skills and Experience

We’re looking for someone who brings both strategic insight and execution power to the table:

• Prior experience in life insurance operations, claims processing, or policy administration.
• Strong understanding of regulatory compliance and insurance policies.
• Analytical mindset with a love for process improvement.
• Exceptional attention to detail and data integrity.
• Clear, concise communication skills—both written and verbal.
• Proven capability to operate autonomously while juggling multiple deadlines.

Educational Background

• Bachelor's degree in Business Administration, Insurance, Finance, or a related field.
• Certification in insurance operations or data analytics is a plus.

Standout Qualities

• Passion for streamlining operations and improving efficiency.
• Skill in decoding intricate data and converting it into practical strategies.
• Enthusiasm for working in a remote-first environment.
• Flexibility to adapt to new tools and systems as the business grows.
• A positive mindset and eagerness to innovate.

Compensation and Benefits

Salary

Annual Salary: $70,210

Perks and Incentives

Exciting perks await you:

• Fully remote role with flexible hours
• Comprehensive medical, dental, and vision coverage
• Generous PTO and wellness days
• Retirement savings plans with matching contributions
• Professional development reimbursement
• Tech stipend for home office setup
• Performance bonuses and recognition programs

Career Growth and Development

As a Remote Life Insurance Operations Analyst, you’ll have the chance to take your career to the next level. Whether you're passionate about operational strategy, data optimization, or leadership development, our company offers tailored pathways for growth. We believe in empowering every team member to thrive, no matter where they log in from.

Why This Role Matters

This role is more than a job—it's a stepping stone to a rewarding future in insurance operations. You’ll have the chance to solve real-world challenges, contribute to strategic decisions, and make daily life easier for our policyholders.

Call to Action

Your next big opportunity awaits—apply now!