Remote Mortgage Claims Specialist

Shape the Future of Mortgage Tech — From Anywhere

Are you passionate about financial technology and driven to make systems more efficient and effective? Join us as a Remote Mortgage Claims Specialist and be part of a forward-thinking team using technology to transform how mortgage claims are managed. This role is calling your name if you're excited about innovation, collaboration, and working with powerful tools in a remote-first culture.

Annual Salary: $70,485

About the Role

As a Remote Mortgage Claims Specialist, you will play a pivotal role in overseeing the lifecycle of mortgage insurance claims—reviewing, processing, and submitting claims related to foreclosures, property conveyances, and investor reimbursement. Your role combines precision with innovation, as you leverage tech platforms and workflow systems to optimize claims accuracy and speed.

What You’ll Do

H2: Key Responsibilities

H3: Claims Processing and Analysis

• Handle end-to-end claim submissions, including FHA, VA, and conventional investor claims.
• Scrutinize mortgage documents for accuracy and completeness.
• Evaluate claim timelines and ensure adherence to strict investor deadlines.
• Track payments and resolve discrepancies using reconciliation tools.

H3: Communication and Reporting

• Collaborate cross-functionally with loan servicing, legal, and property preservation teams.
• Prepare audit-ready documentation and summaries for claim reviews.
• Monitor claim statuses using cloud-based dashboards and workflow tracking tools.

H3: Risk Mitigation and Compliance

• Identify patterns of claim denials and drive root-cause analysis.
• Stay updated with changing investor guidelines using online compliance platforms.
• Participate in internal audits and contribute to process refinement strategies.

Where Tech Meets Precision

H2: Tools & Technology

H3: Digital Platforms

• Work with mortgage servicing platforms like Black Knight MSP and Fiserv LoanServ.
• Navigate cloud-based claims management systems such as ClaimsX and LoanSphere.

H3: Automation & Analytics

• Use workflow automation tools (e.g., UiPath, Smartsheet) to reduce manual errors.
• Leverage data visualization platforms like Tableau and Power BI to monitor KPIs.

H3: Communication & Integration Tools

• Collaborate with remote teams through Slack, Zoom, and Microsoft Teams.
• Access secure document exchange via DocuSign, SharePoint, and eVault systems.

Why This Role Matters

H2: Impact and Innovation

• Our mortgage claims department recovered over $100 million in reimbursements last year, and you can help push that number even higher.
• Your work ensures that our investors maintain confidence while borrowers receive timely resolutions.
• By driving operational excellence through tech-powered workflows, you help us raise the industry standard.

Your Ideal Experience & Skills

H2: Qualifications

H3: Must-Have Skills

• Minimum 3 years of experience in mortgage servicing or investor claims processing.
• Proven expertise with FHA, VA, USDA, and GSE claims.
• Comfortable working with remote productivity tools.
• Deep understanding of investor timelines and default claim requirements.

H3: Preferred Competencies

• Familiarity with API integrations and document automation.
• Experience optimizing processes through Lean or Six Sigma methods.
• Prior work in a remote mortgage analyst or claims operations role.

H3: Soft Skills That Set You Apart

• Detail-oriented with a love for numbers and data validation.
• Adaptable mindset, ready to learn and integrate evolving tech tools.
• Proactive communicator and team collaborator.

Thrive in a Remote-First Culture

H2: Work Environment

• 100% remote role with flexible hours.
• Work independently while staying connected through virtual stand-ups and check-ins.
• Engage in a supportive environment where remote compliance analysts, home-based loan processors, and virtual mortgage underwriters collaborate daily.

H3: Perks & Benefits

• Competitive compensation and performance bonuses.
• Tech stipend to set up your home workspace.
• Comprehensive health, dental, and vision coverage.
• Learning access to courses in mortgage tech, data tools, and AI automation.

Your Growth Path

H2: Career Development Opportunities

• Transition into leadership roles such as Remote Claims Supervisor or Digital Mortgage Compliance Lead.
• Collaborate on cross-functional projects that boost your data literacy and system knowledge.
• Receive ongoing mentorship and upskilling support to evolve into a mortgage analytics specialist.

Apply with Purpose

Ready to be part of something meaningful while working from wherever you are most productive? Step into a role where your expertise is amplified by innovation. Join a company committed to pushing the limits of digital transformation in the mortgage industry.

Tech-Inspired Call to Action

Take your mortgage career to the next level—from anywhere. Tap into digital tools, drive innovation, and transform claims operations with us. Your future in fintech starts here—apply now!