Remote Mortgage Pre-Processor

Introduction to the Role

Join a modern, fast-paced mortgage team as a Remote Mortgage Pre-Processor, where your precision and efficiency directly impact the loan process. This role is crucial in preparing and organizing loan files for underwriting, ensuring all documentation is complete, accurate, and aligned with industry regulations. With a salary of $51,264 annually, this remote opportunity empowers you to thrive in a structured, goal-oriented environment while working from home. You will serve as the initial checkpoint for every file entering the mortgage workflow, creating a solid foundation for underwriting accuracy and speed.

As part of our streamlined operations team, you’ll collaborate with internal teams and engage with outside stakeholders to collect, review, and assemble financial documents. Each day will bring opportunities to contribute meaningfully by making the loan process more efficient, predictable, and compliant. Your attention to detail, time management, and communication skills will impact homebuyers' success nationwide.

Core Responsibilities

Loan File Preparation

• Collect, review, and organize required borrower documents before underwriting submission.
• Verify the completeness and accuracy of documentation, including income, credit, and asset statements.
• Cross-check borrower documentation against application data to ensure internal consistency
• Ensure all disclosures and forms are accurate, current, and compliant with applicable regulations.
• Track submission timelines to meet daily and weekly processing benchmarks

Communication & Coordination

• Liaise with loan officers, processors, and clients to promptly obtain missing or incomplete items.
• Communicate directly with applicants to clarify document requirements or resolve discrepancies.
• Maintain real-time updates in the loan origination system to reflect status and progress.
• Coordinate with underwriters and compliance teams to flag files needing specialized review.
• Respond to internal queries quickly to prevent delays in pipeline movement

Data Management & Accuracy

• Accurately enter and maintain borrower data and loan metrics in the LOS
• Audit documentation to ensure full compliance with investor and regulatory guidelines
• Flag any discrepancies between submitted documents and stated application data
• Collaborate with QA and compliance teams to resolve flagged items before underwriting submission
• Monitor and maintain digital records for accessibility and regulatory readiness

Work Environment

Remote-First Setup

• Full-time remote role with a reliable schedule and structured weekly goals
• Daily task assignments through workflow tools to ensure consistent pipeline coverage
• Collaborative digital infrastructure fosters teamwork, even across distances
• Encouragement of an independent work style while offering team support when needed
• A quiet, focused work-from-home setup is recommended to ensure productivity

Supportive Team Culture

• Transparent, respectful communication across all levels of the team
• The onboarding process includes hands-on shadowing and reference guides
• Training refreshers are offered monthly to stay ahead of regulatory changes
• Leadership supports skill growth through open feedback and recognition of strong performance
• Team celebrates shared wins and continuously improves through retrospectives

Tools and Technology

Software & Systems You’ll Use

• Encompass, Calyx Point, or similar LOS platforms
• Secure cloud portals for borrower uploads and documentation sharing
• Communication platforms like Slack, Zoom, or Microsoft Teams
• Document verification tools and e-signature platforms for fast processing

Security and Compliance

• Two-factor authentication and role-based access protocols
• All documents are handled in encrypted formats with automated backup
• Compliance-driven workflows ensure adherence to investor and federal guidelines
• Real-time alerts for missing or outdated documentation
• Regular audits to ensure documentation quality and regulatory alignment

Qualifications and Skills

Must-Have Qualifications

• Minimum 1 year of recent experience in mortgage support, processing, or pre-processing
• Understanding of the mortgage process, disclosures, and standard underwriting documentation
• Familiarity with GSE (Fannie Mae/Freddie Mac) documentation requirements
• Strong data entry skills and high attention to detail
• Ability to prioritize and work independently in a remote environment

Desired Traits

• Highly organized and process-oriented thinker
• Comfortable using multiple software systems simultaneously
• Strong written and verbal communication skills to interact clearly with both internal teams and borrowers
• Dependable and self-motivated with a focus on delivering error-free files
• Desire to grow professionally in mortgage operations or underwriting pathways

Why Join This Team

Impact and Growth

• Be key in reducing underwriting rework by submitting fully compliant, organized files.
• Contribute to a team that values structure, clarity, and speed in loan processing.
• Gain exposure to broader mortgage operations, with future growth into a processor or junior underwriter role.
• Join a mission-focused company helping borrowers achieve homeownership confidently.

Benefits and Rewards

• Competitive salary of $51,264 annually
• Remote flexibility that fits your lifestyle
• Access to internal training, mortgage certifications, and peer mentorship
• Performance bonuses tied to file accuracy and turnaround time
• Team recognition and appreciation through virtual events and milestones

Call to Action

Are you an organized professional who thrives in a remote setting and takes pride in accurate, timely work? This is your chance to join a high-performing mortgage operations team as a Remote Mortgage Pre-Processor. Use your skills to strengthen file quality, speed up underwriting decisions, and support homebuyers nationwide. If you're ready to take ownership of your workflow and work with a forward-thinking team, apply now and make a measurable impact from day one.