Remote Online Reputation Manager

Join a Mission That Shapes Perception Worldwide

Are you ready to take charge of digital narratives and make an impact where it truly matters? As a Remote Online Reputation Manager, you’ll be at the forefront of managing, protecting, and enhancing the digital presence of a growing brand, in a world where perception is everything, your skills in brand positioning, crisis management, and digital storytelling will shape how the world sees us. This isn’t just a job—it’s an opportunity to lead a brand's voice on a global stage.

Why This Role Matters

Every comment, review, and mention can influence brand reputation in today's interconnected digital landscape. This role is crucial in ensuring consistent messaging, positive visibility, and strategic responses that align with long-term business goals. From social platforms to news outlets and review forums, you will be the central figure managing how we are perceived across the web.

What You’ll Be Doing

Monitor and Manage Online Presence

• Track and analyze brand mentions across digital channels, including social media, blogs, forums, and news sites.
• Implement real-time listening tools to detect trends, conversations, and sentiment changes.
• Respond promptly and strategically to negative feedback while amplifying positive interactions.

Strategy and Crisis Readiness

• Develop and maintain reputation strategies that reflect the company’s mission and tone.
• Prepare risk mitigation plans and real-time response frameworks.
• Lead crisis communication efforts during potential reputation threats.

Collaboration and Influence

• Coordinate with PR, marketing, customer support, and legal teams to ensure unified communication.
• Work cross-functionally to build consistent brand narratives across channels.
• Offer insights from reputation data to inform brand strategy, product messaging, and service improvements.

Content and Communication

• Craft compelling responses, press releases, statements, and social replies.
• Produce monthly reputation reports for leadership and stakeholders.
• Recommend content themes and tone that foster trust and loyalty.

Tools & Technologies You’ll Use

• Social listening platforms (e.g., Brandwatch, Sprout Social, Mention)
• Sentiment analysis tools and dashboards
• Media monitoring tools and Google Alerts
• CRM and reputation management suites
• Web performance and visibility tools such as Matomo, Moz Pro, or Similarweb

Who You Are

Experience and Expertise

• Minimum 3 years of experience in online reputation management, digital PR, or social media moderation
• Proven ability to handle brand crises with calm, strategic thinking
• Strong understanding of SEO, review algorithms, and search ranking factors

Skills That Set You Apart

• Exceptional written and verbal communication
• Deep knowledge of digital sentiment and public perception
• Comfort with high-stakes communication and proactive storytelling
• Ability to work independently, yet collaborate effectively across teams
• Fluency in interpreting analytics to guide communication strategies

Your Work Environment

• Fully remote role—collaborate with global teams from anywhere
• Flexible work hours with accountability for timely delivery and real-time monitoring
• Supportive, transparent team culture that values ownership and creativity
• A high-autonomy environment that trusts your expertise and welcomes innovation

Perks That Energize You

• $85,000 annual salary
• Flexible remote work with no commute
• Annual learning and development stipend
• Mental health and wellness support initiatives
• Paid time off, including company-wide recharge days
• Access to cutting-edge tools and training resources

The Impact You’ll Make

By managing brand narratives, influencing public perception, and addressing challenges head-on, your work will directly contribute to long-term brand equity. You won’t just protect reputation—you’ll shape it. This is your chance to take ownership of a brand's digital voice and lead from the front.

Our Growth Story & Your Role In It

This company is growing fast, expanding its global footprint, launching new products, and embracing exciting challenges. As we grow, our public presence grows too. Your expertise will ensure we maintain a consistent, credible, and positive image, guiding how millions perceive our mission. You'll be part of a journey that's bold, dynamic, and driven by purpose.

Take the Lead in Brand Stewardship

If you thrive on protecting what matters, crafting impactful communication, and influencing narratives across digital landscapes, this role is your ideal next step. We need a sharp mind and a steady hand to lead our reputation strategy into our next chapter.

Your Next Big Opportunity Awaits—Apply Now!

Are you excited to bring your strategic thinking, creative communication, and digital expertise to a brand that’s scaling new heights? We’re looking for passionate professionals ready to take charge of our online presence with energy and precision.

You can make a real difference in how the world sees us. Apply now, and let’s shape the future together!