Remote Refinance Loan Officer

About the Role

Are you ready to take charge of your future and make an impact in the refinance lending space? We're seeking a motivated, detail-driven Remote Refinance Loan Officer who thrives in a fast-paced, fully remote environment. This is your opportunity to empower homeowners nationwide by guiding them through smart financial decisions that help them save money and gain stability.

With a salary of $72,568 annually, this role is tailored for individuals who bring expertise, empathy, and energy into every client interaction. As part of a rapidly growing team dedicated to financial innovation and customer success, you'll be pivotal in shaping brighter financial outcomes for borrowers.

Key Responsibilities

Refinance Loan Origination

• Handle a steady stream of refinance applications from initial inquiry to final closing.
• Evaluate borrower profiles to determine eligibility and loan options.
• Educate clients on refinance strategies, benefits, and long-term implications.

Financial Consultation

• Offer clear, informed guidance on interest rates, loan terms, and payment structures.
• Review credit reports, income documentation, and property valuations.
• Customize loan solutions that align with each client’s unique needs.

Process Management

• Coordinate with processors, underwriters, and title agents to ensure smooth and timely closings.
• Maintain compliance with internal policies and current lending regulations.
• Track and update the loan pipeline regularly with detailed, accurate notes.

Communication and Client Care

• Foster strong relationships with clients through consistent, transparent communication.
• Manage expectations, answer questions, and resolve concerns throughout the refinance process.
• Ensure a seamless and positive borrower experience from beginning to end.

Work Environment

Remote-First Culture

This is a 100% work-from-home position. You'll have the autonomy to design your day while staying connected with a team that values innovation, trust, and accountability. Our digital infrastructure ensures you're equipped with the tools and support to excel no matter where you are.

Team Collaboration

• Join a supportive, goal-oriented team that thrives on shared success.
• Weekly check-ins, collaborative tools, and real-time messaging foster ongoing engagement.
• Diversity, inclusion, and belonging are more than buzzwords—they're core values.

Leadership and Growth

• Our leadership is accessible, invested, and focused on nurturing long-term careers.
• You'll be encouraged to share insights, lead initiatives, and pursue professional development.

Tools and Technology

• Encompass LOS for loan origination and tracking.
• Secure document portals for efficient file management.
• CRM systems for client interaction history and workflow automation.
• E-signature and compliance tools to expedite closings securely.
• Real-time analytics dashboards for performance tracking and forecasting.

Qualifications

Required Experience

• 3+ years of recent experience as a refinance loan officer or similar role.
• Proven track record of high-volume loan production in a remote or hybrid setup.

Core Skills

• Strong knowledge of residential mortgage lending and refinance strategies.
• Excellent communication, negotiation, and interpersonal skills.
• Comfortable using digital platforms for meetings, document sharing, and CRM.
• Demonstrated skill in reviewing complex financial data accurately and with integrity.
• Detail-oriented with a commitment to delivering an exceptional borrower experience.

Educational Background

• Bachelor's degree in finance, business administration, or equivalent work experience preferred.
• State-specific mortgage loan originator (MLO) license required and must be current.

What You’ll Gain

Competitive Compensation

• Base salary: $72,568 annually
• Performance-based bonuses and commissions

Exciting Perks

• A flexible work schedule designed around your life
• Health, dental, and vision coverage
• Generous PTO and paid holidays
• Professional development support and certifications
• Equipment stipend and home office allowance

Career Advancement

• Clear path to leadership roles in lending, training, or compliance.
• Ongoing mentorship and personalized coaching sessions.
• Opportunities to contribute to product development and strategic planning.

The Impact You’ll Make

As a Remote Refinance Loan Officer, you’re not just processing loans but creating lasting financial improvements for everyday people. Your insights, diligence, and empathy help clients lower their payments, shorten their terms, and achieve financial peace of mind. You’ll be part of a broader mission to modernize lending and make refinancing accessible, efficient, and empowering.

Your voice will matter, your skills will shine, with ongoing guidance and encouragement throughout your career.

Your Next Steps

Ready to elevate your lending career while working from the comfort of your home? Your next big opportunity awaits—apply now and be part of a dynamic team making a real difference in people's lives daily.