Remote Sports CRM Data Analyst

Join the Team Behind the Game-Changing Fan Experience

Are you passionate about sports and data, and eager to combine both from the comfort of your own space? This opportunity makes you vital to a fast-paced, innovation-driven environment where customer relationships are tracked and transformed. As a Remote Sports CRM Data Analyst, you'll decode fan behavior, optimize CRM systems, and shape how sports organizations connect with their audience.

About the Role

This role places you at the intersection of creativity and data, where customer insight becomes the strategic fuel for brand engagement. You’ll drive CRM analytics that inform campaigns, power personalization, and foster loyalty in the fiercely competitive sports market.

Key Responsibilities

Analyze and Interpret CRM Data

• Identify trends in fan behavior and engagement
• Develop dashboards and reports to track KPIs, conversions, and campaign effectiveness.

Collaborate Across Departments

• Work with marketing, digital, and product teams to recommend data-backed strategies.
• Segment customer databases for targeted communication and audience development

Campaign Optimization

• Optimize lifecycle campaigns using A/B testing and performance analytics
• Support CRM database hygiene, automation, and tagging strategies

Present Data Insights

• Deliver findings in clear, engaging formats to technical and non-technical audiences.

A Day in Your Virtual Office

Your workday might begin with analyzing how a recent ticketing campaign performed among season pass holders. After pulling engagement metrics using your CRM analytics toolset, you collaborate with the digital team on enhancing fan journeys through more personalized communications. Post-lunch, you attend a virtual brainstorm, offering insights to help design the next loyalty campaign based on data segments you refined last week.

Work Environment

Fully Remote Flexibility

• Enjoy location independence with just a reliable internet setup
• Craft your ideal productivity setup

Team Culture

• Culture of curiosity, collaboration, and respect
• Agile mindset: short sprints, iterative improvements, and bold experimentation
• A diverse and inclusive virtual team of sports tech enthusiasts

Tools & Technology

CRM and Analytics Platforms

• Salesforce, HubSpot, Microsoft Dynamics
• Google Data Studio, Power BI, Tableau, Looker

Data and Communication Tools

• SQL, Excel, cloud-based CRM data systems
• Slack, Miro, Zoom, Jira, Trello

Required Qualifications

Experience and Skills

• Background in CRM data analysis, preferably in media, entertainment, or sports
• Comfortable working with large datasets and deriving actionable insights
• Proficient in storytelling through data visualization and reports
• Clear and concise communicator across multiple platforms
• Creative thinker with a fan-centric strategic approach
• Organized, self-motivated, and thrives in a remote work culture

Preferred Qualifications

• Bachelor’s degree in Statistics, Marketing, Data Science, or a related field
• Experience with customer segmentation, fan loyalty programs, or sports marketing analytics
• Understanding of GDPR and data privacy best practices

Why This Role Matters

Sports fans expect more than scores—they crave connection. This role helps teams deliver timely, personal, and memorable digital experiences. You’ll be the data wizard behind emotionally resonant moments, whether it’s a targeted playoff campaign or a birthday message from a favorite player. Your impact will be felt across multiple platforms, uniting fans and franchises through more innovative CRM.

Growth Opportunities

Professional Development

• Expand your skill set in sports tech, customer analytics, and performance marketing.
• Contribute to fan engagement strategies across global sports markets
• Grow into CRM strategy, marketing operations, or product analytics leadership roles
• Receive support through stipends and training resources

Salary and Benefits

Compensation

• Annual salary: $82,640

Perks and Advantages

• Flexible working hours with an asynchronous team structure
• Equipment stipend and home office setup allowance
• Paid virtual wellness programs and sports-focused community events
• Annual professional development budget and certifications support

Call to Action

Ready to power the next era of sports engagement?

If crafting compelling CRM insights sounds like your game plan, this is your moment to enter the virtual field. Join a forward-thinking team that values your ideas, nurtures your curiosity, and celebrates your data-driven wins.

Apply now and redefine how fans connect with the sports they love.