Virtual Benefits Coordinator

Location: Remote

Salary: $66,019 annually

Job Overview:

We seek a skilled and detail-oriented Virtual Benefits Coordinator to join our dynamic team. This remote position requires a proactive individual with expertise in employee benefits administration and a passion for delivering exceptional service. As a Virtual Benefits Coordinator, you will manage and optimize benefits programs for our employees, ensure compliance with regulations, and guide employees on their benefits options.

Key Responsibilities:

1. Benefits Administration:
   • Oversee the administration of employee benefits programs, including health, dental, vision, retirement plans, and other benefits.
   • Process enrollments, changes, and terminations of benefits promptly and accurately.
   • Maintain and update benefits databases and systems to ensure data integrity.
2. Employee Support:
   • Act as the primary point of contact for employee inquiries regarding benefits, including eligibility, coverage, and claims.
   • Provide employees with clear and comprehensive explanations of benefits options, policies, and procedures.
   • Resolve benefits-related issues and discrepancies promptly and efficiently.
3. Compliance and Reporting:
   • Ensure compliance with federal, state, and local regulations related to employee benefits.
   • Monitor changes in legislation and industry trends to recommend adjustments to benefits programs as needed.
   • Prepare and submit required reports and documentation to regulatory agencies and insurance carriers.
4. Vendor Management:
   • Liaise with benefits vendors and insurance carriers to manage relationships and ensure the delivery of quality services.
   • Negotiate and coordinate with vendors to resolve issues and streamline benefits administration processes.
5. Program Optimization:
   • Analyze benefits program data and metrics to identify trends and opportunities for improvement.
   • Develop and implement strategies to enhance employee engagement and satisfaction with benefits offerings.
   • Collaborate with management to design and launch new benefits programs or modify existing ones.
6. Communication and Education:
   • Create and distribute communication materials, including benefits guides, newsletters, and updates.
   • Conduct virtual benefits orientation sessions and webinars for new and existing employees.
   • Develop and maintain comprehensive benefits resources for employees.
7. Documentation and Record-Keeping:
   • Maintain accurate and up-to-date records of all benefits-related documentation and communications.
   • Ensure confidentiality and security of employee benefits information by privacy regulations.
8. Additional Duties:
   • Support the HR team with benefits-related projects and initiatives as required.
   • Stay current with best practices in benefits administration and participate in relevant professional development opportunities.

Qualifications:

• Education and Experience:
  • Bachelor’s degree in Human Resources, Business Administration, related field, or equivalent work experience.
  • Minimum of 3 years of experience in benefits administration or a related role, with a solid understanding of employee benefits programs and regulations.
• Skills and Competencies:
  • Strong knowledge of benefits administration, including health insurance, retirement plans, and other employee benefits.
  • Excellent interpersonal and communication skills, with the ability to convey complex information.
  • Proficiency in using benefits management software and tools.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Ability to work independently and manage multiple tasks in a remote work environment.
• Certifications (preferred):
  • Certifications such as Certified Employee Benefits Specialist (CEBS) or Professional in Human Resources (PHR) are a plus.

Working Conditions:

• This is a full-time, remote position. The successful candidate must have a reliable internet connection and a dedicated workspace.
• Flexibility in working hours may be required to accommodate different time zones and ensure timely response to employee inquiries.

How to Apply:

If you meet the qualifications and are excited about the opportunity to contribute to our team as a Virtual Benefits Coordinator, please submit your resume and cover letter outlining your relevant experience and skills. We look forward to reviewing your application and exploring how you can make a difference in our benefits administration team.