Virtual LMS Training Coordinator

Location: Remote

Annual Salary: USD 69,360

Position Overview: We seek a highly motivated and experienced Virtual LMS Training Coordinator to join our dynamic team. In this remote role, you will manage and optimize our Learning Management System (LMS) to ensure the effective and efficient delivery of training programs. You will work closely with various departments to support training initiatives, facilitate virtual learning experiences, and enhance the overall effectiveness of our LMS.

Key Responsibilities:

1. LMS Management:
   • Oversee the day-to-day administration of the LMS, including user management, course setup, and system configuration.
   • Ensure the LMS functions optimally, troubleshoots issues, and collaborates with technical support.
   • Regularly update the LMS with new content, features, and system enhancements.
2. Training Development and Support:
   • Collaborate with instructional designers, trainers, and subject matter experts to develop and implement online training programs and courses.
   • Assist in designing and creating engaging and interactive eLearning content, including multimedia elements, assessments, and activities.
   • Support trainers and learners by addressing technical issues, answering questions, and facilitating smooth online training experiences.
3. User Support and Training:
   • Develop and deliver training sessions for users on navigating and utilizing the LMS effectively.
   • Create and maintain user guides, documentation, and tutorials to assist learners and administrators.
   • Monitor user feedback and performance to identify areas for improvement and implement necessary changes.
4. Data Analysis and Reporting:
   • Generate and analyze reports on LMS usage, course completion rates, learner progress, and other key metrics.
   • Provide insights and recommendations based on data analysis to enhance training effectiveness and learner engagement.
   • Track and report on compliance requirements and ensure all training programs meet regulatory standards.
5. Project Management:
   • Manage LMS-related projects, including system upgrades, integrations, and new feature implementations.
   • Develop and maintain project plans, timelines, and budgets, ensuring projects are completed on time and within scope.
   • Coordinate with cross-functional teams to ensure alignment and successful project outcomes.
6. Quality Assurance:
   • Implement and enforce quality assurance processes to ensure the accuracy and reliability of LMS content and functionality.
   • Conduct regular audits of LMS content and processes to maintain high standards and compliance with organizational policies.
   • Stay updated with industry trends and best practices to improve LMS operations and training methodologies continually.

Qualifications:

• Bachelor’s degree in Education, Instructional Design, Information Technology, or a related field.
• Minimum of 3 years of experience in LMS administration, eLearning development, or a similar role.
• Proficiency in LMS platforms (e.g., Moodle, Blackboard, Canvas) and related technologies.
• Strong knowledge of instructional design principles and adult learning theories.
• Excellent project management skills with the ability to handle multiple tasks and prioritize effectively.
• Exceptional communication skills, both written and verbal, with a focus on clear and concise information delivery.
• Strong problem-solving skills and the ability to troubleshoot technical issues independently.
• Experience with data analysis and reporting tools to track and measure training outcomes.
• Ability to work collaboratively in a remote environment and manage relationships with various stakeholders.

Preferred Qualifications:

• Certification in LMS administration or eLearning development (e.g., CPLP, ATD).
• Experience with SCORM and xAPI standards.
• Familiarity with virtual collaboration tools (e.g., Zoom, Microsoft Teams).

Work Environment:

This is a remote position, offering flexibility to work from anywhere. The role requires regular virtual meetings, collaboration with team members across different time zones, and effective self-management to ensure productivity and adherence to deadlines.

Application Process:

Interested candidates are encouraged to submit their resume, cover letter, and any relevant portfolio or work samples demonstrating their experience and qualifications for this role.