Virtual Training Manager

Location: Remote
Employment Type: Full-Time
Annual Salary: $78,200

Job Summary
We seek an experienced and dynamic Virtual Training Manager to lead and oversee virtual training programs' creation, delivery, and management. The ideal candidate will possess excellent leadership, organizational, and instructional design skills, with the ability to develop and implement engaging virtual training initiatives across various platforms. As the Virtual Training Manager, you will work closely with internal teams to ensure remote employees, clients, and partners' successful onboarding, skill development, and performance enhancement. This position offers the flexibility to work remotely while managing virtual training resources and programs for diverse audiences.

The Virtual Training Manager will lead a team of training specialists, design curricula, deliver virtual sessions, and monitor training programs' effectiveness. This role requires strong project management skills, excellent communication, and a deep understanding of adult learning principles and virtual training methodologies.

Key Responsibilities

1. Training Program Development
   • Develop, implement, and manage comprehensive virtual training programs for remote employees, customers, and stakeholders.
   • Collaborate with subject matter experts (SMEs) to design training materials, including e-learning modules, webinars, instructional videos, and other resources tailored to the target audience.
   • Evaluate existing training materials and identify areas for improvement, ensuring that all content is current, engaging, and aligned with business objectives.
   • Led the creation of interactive, hands-on training sessions incorporating modern technology, including learning management systems (LMS), virtual meeting platforms, and interactive digital tools.
   • Ensure training content is compatible with various devices and accessible to a global audience.
2. Leadership and Team Management
   • Lead and mentor a team of virtual trainers, ensuring their professional development and alignment with training goals.
   • Delegate tasks effectively while ensuring timely delivery of training content and monitoring quality standards.
   • Foster a collaborative environment, encouraging knowledge sharing and continuous improvement within the team.
   • Provide ongoing support, coaching, and feedback to trainers to ensure their success in delivering high-quality virtual training sessions.
3. Training Delivery and Facilitation
   • Facilitate live, instructor-led virtual training sessions via Zoom, Microsoft Teams, or WebEx.
   • To enhance learner participation and retention, use innovative and engaging virtual training techniques, such as breakout rooms, interactive polls, and quizzes.
   • Adapt delivery methods to suit various learning styles and preferences, ensuring content is accessible and understandable to all participants.
   • Manage large-scale training initiatives, such as virtual onboarding, leadership development programs, and customer training, ensuring seamless execution and positive learner experiences.
4. Evaluation and Reporting
   • Measure the effectiveness of virtual training programs using various metrics, such as learner feedback, engagement data, and performance assessments.
   • Conduct post-training evaluations to assess knowledge retention, application of skills, and overall training impact.
   • Continuously analyze and report on key performance indicators (KPIs), identifying areas for improvement and making recommendations for future training initiatives.
   • Use data-driven insights to refine training strategies and implement enhancements to improve program outcomes.
5. Stakeholder Collaboration
   • Collaborate with internal teams, including HR, sales, and product development, to ensure training content is aligned with organizational needs and priorities.
   • Partner with external clients and stakeholders to deliver tailored training programs, ensuring client satisfaction and meeting contractual obligations.
   • I will serve as a liaison between training participants and subject matter experts, ensuring a smooth flow of communication and addressing any training-related concerns or issues.
6. Learning Management System (LMS) Administration
   • Manage the LMS platform, ensuring that all training content is organized, easily accessible, and up to date.
   • Oversee the creation of course catalogs, learner dashboards, and training reports within the LMS.
   • Troubleshoot technical issues and provide support to users experiencing difficulties with the platform.
   • Ensure the LMS is utilized effectively by trainers and learners, making recommendations for system improvements as needed.

Qualifications

• Bachelor’s degree in Education, Instructional Design, Human Resources, or a related field.
• Minimum of 5 years of experience in training program management, with a strong focus on virtual and remote learning environments.
• Proven experience in instructional design and curriculum development, specifically for virtual learning platforms.
• Strong leadership skills with experience managing and developing teams of trainers or facilitators.
• Proficiency with virtual training tools and platforms such as Zoom, Microsoft Teams, WebEx, and LMS systems.
• Excellent communication skills, both written and verbal, with the ability to effectively engage diverse audiences.
• Ability to manage multiple projects simultaneously, ensuring timely delivery and high-quality execution.
• Strong analytical skills, with experience evaluating training effectiveness and adjusting programs accordingly.
• Knowledge of adult learning principles, virtual learning technologies, and best practices in e-learning and remote education.

Key Competencies

• Leadership and team development
• Project management and organizational skills
• Instructional design and curriculum development
• Technical proficiency in virtual learning platforms
• Data analysis and reporting
• Strong interpersonal and communication skills

Work Environment
This is a fully remote position. The Virtual Training Manager will interact with global teams across different time zones, requiring flexibility and excellent time management. The role will involve occasional travel for team meetings, client consultations, or conferences as necessary.

This role offers a competitive salary of $78,200 per year. It provides an opportunity to work in a fast-paced, dynamic environment focused on growing and developing virtual training programs. You will play a critical role in enhancing organizational learning, developing talent, and fostering a culture of continuous improvement within a remote work setting.